Alacia Pitts
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Sr. Relocation Consultant
Greabel
06.2022 - Current
- Collaborate with internal departments functions to ensure a successful relocation
- Act as a primary point of contact for domestic assignees by providing high levels of customer service
- Connect assignee with the vendor to assist with a successful relocation
- Develops and maintains positive relationships with internal and external parties
- Complete other tasks and responsibilities to provide effective support for assignee
- Conduct initial calls for new assignees and assist with relocation benefits.
Relocation Consultant
BGRS
08.2019 - 03.2022
- Provided administrative support which includes file maintenance, data entry, and document preparation
- Manage exceptions, including recommendation on specific exceptions to policy
- Managed employee records and ensured compliance with company policies and procedures
- Assisted with benefits administration and coordinated employee connection with vendors.
Client Support Specialist
ADP
08.2015 - 03.2018
- Assist clients with setting up their companies’ medical benefits
- Remote access if needed to guide clients through their accounts
- Provide clients with great service
- Function as a technical support specialist for the client to help troubleshoot accounts
- Assist clients with creating new spreadsheet templates for implementation of new benefits.
Education
Bachelor's Degree - Business Administration
National Louis University
Lisle, IllinoisSkills
- Problem-solving skills
- Detail-oriented with excellent organizational skills
- Client Relationship Building
- Effective Communication
- Records Maintenance
- Decision-Making
- Policy Development
- Multitasking Abilities
- Relationship Building
- Communication Skills
- Task Prioritization
Timeline
Sr. Relocation Consultant
Greabel
06.2022 - Current
Relocation Consultant
BGRS
08.2019 - 03.2022
Client Support Specialist
ADP
08.2015 - 03.2018
Bachelor's Degree - Business Administration
National Louis University