Alacya Sims
Redford,MI
Summary
Hi! I am a highly-motivated and dedictated employee with a desire to take on new challenges. I have a strong worth ethic, am adaptable and possess exceptional interpersonal skills. I work effectively unsupervised and can quickly master new skills. I have a lot of customer service, multitasking and time management experience. I am also experienced with working online and problem solving. I am devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
Work History
Private Home Care Provider
Barbara Carruuth
Birmingham , MI
04.2023 - Current
- Provided companionship and emotional support to elderly clients in their homes.
- Accompanied clients on walks and other outdoor activities when necessary.
- Maintained clean and well-organized environment for client happiness and safety.
- Planned, prepared or served meals to patients according to prescribed diets.
- Transported individuals to medical appointments and assisted with errands.
- Maintained accurate records of services provided including daily logs and reports.
- Assisted with light housekeeping tasks, such as laundry, vacuuming, dusting, changing linens and making beds.
Private Home Care Provider
Henri and Barbara Enfroy
Bloomfield Hills, MI
12.2010 - 06.2014
- Assisted clients with daily living activities such as bathing, dressing, grooming and meal preparation.
- Performed light housekeeping tasks like laundry, vacuuming, dusting and cleaning bathrooms.
- Assisted with client personal care needs to foster independence and well-being.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Licensed Sales Producer
Allstate Insurance Co
Berkley, MI
06.2003 - 12.2013
- Provided professional advice on a range of life, health, property and casualty insurance policies.
- Established relationships with clients by providing prompt service, accurate information and follow-up support.
- Conducted periodic reviews of existing accounts to ensure appropriate coverage levels are maintained.
- Generated quotes for various types of insurance policies based on customer requirements.
- Resolved any customer complaints in an efficient manner.
- Managed customer databases using specialized software systems.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Pursued continued professional development through insurance workshops, course and webinars.
Education
Insurance Sales Producer
Property And Casualty License
Southfield, MI08.2008
Associate of Arts - Liberal Arts And General Studies
Oakland Community College
Bloomfield Hills, MI01.2003
Skills
- Compassionate Client Care
- Meal Preparation
- Documentation
- Strong Ethics
- Problem-Solving
- Multitasking and Organization
- Data Entry
- Call Center Customer Service
- Property and Casualty Insurance
- Administrative Functions
- Customer Account Review
- Customer Follow-Up
Timeline
Private Home Care Provider
Barbara Carruuth
04.2023 - Current
Private Home Care Provider
Henri and Barbara Enfroy
12.2010 - 06.2014
Licensed Sales Producer
Allstate Insurance Co
06.2003 - 12.2013
Insurance Sales Producer
Property And Casualty License
Associate of Arts - Liberal Arts And General Studies
Oakland Community College