Self-motivated Data Analyst offering several years of leadership experience across various industries. Methodical with significant experience in data mining and statistical analysis. Excellent problem-solver with history automating processes and driving operational enhancements. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Multi-talented database administrator with several years of expertise in designing, testing and coding database solutions in various environments. Motivated self-starter consistently meets deadlines and succeeds in high-pressure environments.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Lead Business Execution Consultant- Vice President
Wells Fargo
Saint louis, MO
10.2022 - 11.2024
Assisted in developing new methods for data collection and analysis techniques.
Developed and implemented customized strategies to meet client needs.
Created comprehensive reports on project progress and results for clients.
Analyzed complex information from multiple sources to identify patterns or trends that could be used as a basis for decision-making.
Advised senior management on strategic planning, financial forecasting, budgeting, operations optimization, organizational design, process reengineering .
Provided recommendations based on quantitative data analysis regarding strategic direction.
Senior Data Analyst
Wells Fargo
Saint Louis, MO
03.2017 - 09.2022
Programming Languages and Tools used in this Job.
DB2, Oracle, SQL Server, Teradata, MS Access.
Python, R script, VB
Developed and maintained data dictionaries, metadata repositories, and data models to ensure accuracy of data.
Created dashboards using Tableau to visualize data for stakeholders.
Built predictive models using machine learning algorithms such as regression, decision trees, random forests, to forecast future outcomes.
Maintained accurate records of all processes used in creating reports and presentations for senior management.
Assisted in designing optimal databases structures that are secure, efficient, and cost-effective.
Developed custom queries using SQL programming language to extract meaningful information from large datasets.
Utilized advanced analytics techniques such as clustering algorithms to group customers according to their preferences and behaviors.
Prepared reports, briefings and instruction manuals for software solutions and data assets with concise language and clear document design.
Created and maintained database objects such as tables, indexes, views, triggers, stored procedures.
Developed scripts for automation of tasks with PL and SQL or shell scripting languages.
Migrate databases from DB2 versions to Oracle, ensuring minimal downtime.
Developed and ran autonomous database backups.
Senior Data Analyst
United Nations (WFP - World Food Program)
, Jordan
01.2016 - 07.2016
Designed, created, tested, implemented and maintained numerous applications and databases by evaluating needs of retailers in cities of Jordan and within the Zaatari Camp (largest refugee camp in the world) performed the weekly analysis for over 3mil transactions in attempts to establishing a fairer consumer transaction base system created by/for United Nations (World Food Program) standards
20 years database experience (MS Access, Oracle, SQL Server) Gathered data from 300 retail shops weekly, 3mil transaction records collected revenue
Interpret data, analyze results using statistical techniques and providing ongoing reports
+ Acquire data from primary and secondary data sources and maintain database/data system
Locate and define new process improvement opportunities
Develop and implement data collection systems and other strategies that optimize efficiency
Transactions sheets contained variety of over 700 goods sold in shops
Expert with tables, queries, functions, triggers, procedures using Oracle and SQL Server Created and maintained activity database for reporting
Work closely with management to prioritize business needs, remote or in-house
Utilized MS Access to run queries, all runs in UNIX server OS
+ Analyze data to determine difference in prices and difference in cost between retailers
Filter and clean data, review computer reports, printouts and performance indicators to locate and correct code problems
Senior Operations Data Manager
United Nations (UNHCR)
, Jordan
10.2013 - 01.2016
Resolute manager and effective leader who led a team of 60 employees, using proven methods and cutting-edge technology to successfully streamline operations and increase productivity for 3 camps and at borders for receiving refugees
Managed the day-to-day operations of IT support for all server, network, security, compliance, and PC operations
Monitored and maintained "statelessness" database
Oversaw data collection, input verifications, production standards and ad hoc reports
Extensive experience developing, monitoring and evaluating systems using C#
+ Created tool (MS Access VB) to generate random number system for refugee's based on location
Created tool (MS Access VB) for health dept
Automatically sending reminders of upcoming vaccinations
Archive and backup database systems, Generated statistical reports using Oracle and SQL servers
Act as Interpreter in exchange of routine correspondence when needed
Collect GIS data, update maps and undertake field trips to numerous project sites
Assist in development of forms, tools and reports used for data collection and analysis
Trained new and existing UNHCR staff on applications
Archive and backup database systems, ensuring security methods followed
Perform database/application administration (functions, triggers, integration, system testing)
Lead team in ZAATARI to verify & distribute VAC (verification appointment cards) for entire camp
Associate Senior Software Engineer
Higher Council for Affairs of Person w/Disabilities
, Jordan
10.2009 - 09.2013
Proficient, in designing innovative IT solutions to improving business productivity and efficiency
Specialize in applying technical expertise to develop insightful solutions applicable to current business practices
Developed and implemented a new on-line system designed to assist persons with disabilities allowing them the capability to apply for benefits and services from home
Communicate regularly with top level management and anticipated users to determine required or necessary "must haves, wrote documentation, procedures, job aids, and training materials
Analyzed, designed, and administered web application (Services System) using JAVA frontend and Oracle1 1i as backend
Created new online scheduling system for the country of Jordan's Higher Council for the Affairs of Persons with Disabilities, providing easy access (Self-Serve) for people with disabilities
Hosted and tested applications in AWS servers before publishing in production environment
Utilized MS Access to run queries in WIN Server 2012, and UNIX server OS
Designed UML case diagrams, class diagrams, activity diagrams, and Sequence diagrams, activity
Perform data analysis, testing, debugging, audits, disaster recovery, and problem resolution
Experience on rational database design and writing SQL queries
Extensive knowledge with developing controllers, Interfaces, and Implementation classes using Spring MVC framework and Micro service architecture
Build process, modify Gradle files, compiling code build, packaging WAR file and deploying onto various Apache Tomcat 8.0 servers in UNIX environments
Worked closely with management/end users to ensure user satisfaction and technical compatibility
Strong ability to coordinate with external or internal clients
Implemented MVC architecture for developing distributed and enterprise apps
Wrote test cases using Junit and Selenium as automation testing for developed Java apps
Debugged, Integrated, and deployed applications using Eclipse (IDE) and (GIT)for version control
In- depth understanding of project lifecycle, including all phases of development Implemented presentation layer using JSP, HTML, and front-end validations using JavaScript
Designed Templates for various Ul views using Angular custom directives for reusability and performance optimizations
Software Engineer/Data Analyst
Dennemeyer & Associates
Washington DC & Luxemburg
08.1999 - 07.2009
Created database system, used for handling trademark and patent related matters such as filing, registration, renewals, etc
Performed core back-end technology development, including analysis, design, coding, and testing
Steered data conversions for all companies that acquired the newly created program called (DIAMS)
Program is currently operational and used by members of professional Intellectual Property Law for Nestle, L'Oréal, General Electric, Phillip Morris, and hundreds more
I created login, interface, and SQL-based storage and reporting tools
Designed server-side components and created Servlets and stored procedures
15 years of experience in application development, coding, and enhancement
Collaborate with clients to prioritize needs and produce high quality software application/changes
Skilled in developing business plans, requirements specifications, user documentation, and architectural systems research
Developed high-quality code, (VB Code, PL/SQL, MS Access Code) and established development standards
Designed reusable components by utilizing various standard frameworks
Engineering web development, all layers, from database to services to user interfaces Implementing software development life cycle policies and procedures
Developed and implemented new feedback system for users concerns, bugs, and defect tracking regarding use and functionality of new interfaces
Coded web designed interfaces using Java, XML, XSL, AJAX, and JWS
Modified Visual Basic applications for use in post-server builds for customization
Created login, interface, and SQL-based storage and reporting tools
Provide technical leadership to Junior Engineers, developing overall project architecture
Expert in MS Access, SQL Server, Oracle) SQL with database analysis and design
Senior Programmer/Network Admin
Queen Zein Al Sharaf - Institute for Development
, Jordan
01.2000 - 06.2003
Primary responsibility was making technology decisions on behalf of the entire organization
I was the IT department, the Programmer, Developer, Network Admin, Helpdesk, Support Analyst, SME and etc
I handled every aspect necessary to have a functioning IT division, from software/ hardware deployments, configurations, upgrades
I performed all support operations, cultivated and maintained relationships with vendors, provided technical support to end users perform security administrations
I handled the selection of additional employees to grow the division and I designed and developed a monitoring and evaluation system used to calculate statics on all training activity
Oracle expert created tracing tool [Form Developer Tool] to manage call numbers and call durations
Utilized Oracle Developer and reports to document system vulnerabilities
Proficient with Oracle Developer, PL/SQL, Triggers, Integration, system testing
Conducted full lifecycle project management
Planned, analyzed, and implemented solutions in support of business objectives
Designed and developed a Monitoring & Evaluation System using Oracle DB, OS was on WinNT4
Trained end users on implementation of both Oracle monitoring tool
Directed all phases of project-based efforts while managing, motivating, and guiding teams
Created a platform for Oracle Report Tool
Maintained all computers, printers and servers
Acted as Database Admin - migration, performance monitoring, backup/data recovery
Acted as Network Admin- installed, configured, supported all computer systems
Acted as SME-subject matter expert on all applications utilized by organization
+ Acted as Helpdesk Specialist-supported users of Oracle DB tools I created
Acted as Trainer-trained core group in Governorate on (IT, networking, team management, team building)
Education
M.S. - Computer and Information Science
University of Missouri-St Louis
01.2018
B.A. - Computer and Information Science
AL-Zaytoonah School
AMMAN-Jordan
01.1999
Ph.D. - Artificial Intelligence
University of Missouri-St Louis
Missouri City, MO
Skills
Soft skills
Analytical and Critical Thinking
Self Motivation
Technical Support
Data Science and Analysis
Data Warehousing Architecture
Data Aggregation Processes
Data Visualization and Presentations
Tools: Tableau, Power BI
Database Management
Database: analysis, building, and migration
RDBMS databases: Oracle, SQL Server, Teradata, MySQL, PostgreSQL, and MS Access
Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)