Aladdin Mifalani
North Olmsted,Ohio
Summary
Adaptable and willing to learn. Driven to achieve work that is the best quality I can produce.
Previous jobs in retail and customer service taught me how to approach people in an empathetic and warm way. One of my best traits is patient management which has allowed my patients to trust me. In order to maintain that trust it is important to provide quality care to people of any background.
Overview
3
3
years of professional experience
Work History
Associate
Rite Aid
North Olmsted, OH
01.2019 - 05.2020
- Handled delegated tasks through flexibility
- Cashier
- Stocking shelves
Customer Service Representative
Old Brooklyn Tire Shop
Parma, OH
03.2017 - 02.2019
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Doctor of Dental Medicine -
Case Western Reserve University
05.2024
Bachelor of Health Sciences -
Cleveland State University
01.2020
Associate of Sciences -
Cuyahoga Community College
01.2017
Skills
60 direct restorations
20 Crowns
6 Partial arches
8 Complete arches
2 restored implant crowns
2 FPDs
leadership and committee positions
- Pre-dental Society, 2017 - 2020
- Cleveland State Muslim Student Association, 2017 - 2020, Volunteer, Assist with various events and fundraisers, Complete delegated tasks
volunteer experience
MetroHealth Hospital, 2017 - 2020, Pediatric inpatient
Accomplishments
Honor roll at Cleveland State University 6 consecutive times
Languages
Arabic
Native or Bilingual
Additional Information
Self taught bass guitar
Timeline
Associate
Rite Aid
01.2019 - 05.2020
Customer Service Representative
Old Brooklyn Tire Shop
03.2017 - 02.2019
Doctor of Dental Medicine -
Case Western Reserve University
Bachelor of Health Sciences -
Cleveland State University
Associate of Sciences -
Cuyahoga Community College