
Dynamic professional with a proven track record in diverse roles, including a pivotal position at Gracepoint Homecare. Excelled in elderly care and customer service, blending strong problem-solving skills with compassionate communication. Quickly adapts to new technologies, ensuring efficient operations. Demonstrated ability to improve customer satisfaction and streamline processes, making significant contributions to team success.
Assisted clients with daily household duties, help clients take prescribed medication, cooking and serving meals/ cleaning/ doing housework/ lifting and transporting patients health.
Interact with customers in a quick and efficient manner to resolve and handle any complaints, provide information about an organization's services or product and process orders. Answer questions or requests from customers, interact with customers face to face, by email or text, via live chat, and through social media.
Greeting visitors, answering students, parents, and visitors inquiries, Answer phone calls transferring to proper department or taking detailed message, Make announcements about actives or upcoming events, and Schedule meetings.