Alaetra Jones
Grand Prairie,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Rehab Tech
Centre For Neuro Skills
Fort Worth, TX
07.2024 - Current
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Helped maintain accurate patient charts by updating information regularly.
- Provided safe, timely and reliable non-emergency medical transportation services.
- Communicated effectively with patients, family members and healthcare staff regarding patient care needs.
Certified Nursing Assistant
Shift key
Dallas , TX
11.2022 - 07.2024
- Used mobility devices to transport patients.
- Delivered a high level of care to every patient.
- Documented information in patient charts and communicated status updates to the interdisciplinary care team.
- Recorded patient conditions and vital signs before and after medical operations.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
Patient Care Technician
encompass health rehabilitation
Arlington, Texas
06.2023 - 01.2024
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Transported patients to treatment units, using wheelchair or stretcher.
- Responded quickly to emergency situations involving sudden illness or injury.
- Provided emotional support to family members regarding end-of-life decisions.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Reported changes in patient condition to registered nurse or physician.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
Customer Service Advocate
Blue Cross and Blue Shield
Richardson, TX
01.2022 - 11.2022
- Answered inbound calls, chats, and emails to facilitate customer service.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
- Achieved high sales percentage with a consultative, value-focused customer service approach.
- Upheld privacy and security requirements for customer information.
Education
Associate of Science - Applied Science
Dallas College
Dallas, TX05-2024
Skills
- Clinical skills
- Medical terminology knowledge
- Patient-focused care
- Direct Patient Care
- ADL support
- Problem-Solving
- Leadership Development
- Excellent Communication
Affiliations
- Member, the National Society of Collegiate Scholars
Certification
- CNA Certified in the following: TX NA0061030919
- CPR/AED Certified: 1210670066
Timeline
Senior Rehab Tech
Centre For Neuro Skills
07.2024 - Current
Patient Care Technician
encompass health rehabilitation
06.2023 - 01.2024
Certified Nursing Assistant
Shift key
11.2022 - 07.2024
Customer Service Advocate
Blue Cross and Blue Shield
01.2022 - 11.2022
Associate of Science - Applied Science
Dallas College
- CNA Certified in the following: TX NA0061030919
- CPR/AED Certified: 1210670066
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