ALAFIN ERASTO
Manor,TX
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
18
18
years of professional experience
Work History
Sales Manager/Store Manager
Good Feet Store
04.2022 - 07.2023
- Cultivated partnerships with clients by researching opportunities, connecting with stakeholders, and leveraging value proposition to engage prospects
- Spearheaded innovative sales strategies to grow revenue and drive business growth, using cutting-edge marketing techniques
- Coordinated sales team's activities, established territories, quotas, and goals
- Tracked results and trends for accurate business forecasting and performance reporting, including KPIs
- Analyzed sales statistics, examining data to identify opportunities for improvement.
- Averaged over $900k in yearly sales
Director of Operations
Austins Finest
06.2019 - 03.2022
- Orchestrated daily operations, including financial oversight, budget adherence, resource allocation, risk management, data analysis, reporting, quality control, team leadership, and executive support
- Empowered employees with training in Google Apps, Excel, Zoom, Telegram, and media
- Created internal process to enhance efficiency, productivity, and quality.
- Managed over 60 employees and saw company growth over 68% in profits.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement
- Mentored and coached team members to foster productive and engaging work environment
Subprime Finance Director
Covert Chevy/Ford
04.2016 - 06.2019
- Propelled company growth with subprime business, averaging 40+ units monthly
- Established dynamic finance division, forging partnerships with banking institutions
- Average back-end profit of $1,800.
Used Car Sales Manager
Automax
01.2015 - 12.2015
- Demonstrated exceptional self-management, generating over $2,500 per unit sold
- Established internet department, effectively converting 40% of customers to buyers
- Conducted daily training on cutting-edge techniques and market trends
- Trained and hired high-performing sales team, secured bank deal approvals
- Maintained inventory under 90 days with exceptional profit margins.
- Managed over 30 sales staff members
General Sales Manager/Director of Business
Ellis Infiniti
01.2012 - 08.2014
- Recruited top talent by fostering positive work environments, boosting employee retention and customer satisfaction with competitive salaries and comprehensive benefits
- Established Business Development Center by identifying opportunities, fostering partnerships, and analyzing trends for organizational growth
- Spearheaded e-commerce initiatives, excelling in marketing strategies, and adapting to emerging technologies for company success
- Represented owner in state and city politics, effectively advocating for business interests
- Managed acquisition, organization, and maintenance of car inventory, ensuring diversity
- Fostered vendor relations, community engagement, and social events for visibility.
- Saw monthly net profits increase by 300%
- Turned failing dealership around within 5 months.
Finance Director/Manager
Crain Chevy/Mazda/Hyundai
01.2010 - 12.2012
- Surpassed $1,900 per copy with over 2.5 products per retail unit
- Established efficient online network for communication, collaboration, and information sharing with user-friendly tools like instant messaging and video conferencing
- Executed strategic planning to promote team building and profitability by assessing members' strengths and weaknesses, analyzing skill sets, and promoting collaboration
- Nurtured robust relationships with financial institutions through transparent communication, trust, and mutual understanding, benefiting all parties
- Developed successful top-performing sales team in company
- Managed new hires success expanding business through meticulous onboarding
- Demonstrated expertise in sales, marketing, and staff development.
Finance Director/Used Car Sales Manager
North Point Nissan
04.2007 - 11.2008
- Possessed and demonstrated ability to conceive vision, implementing all details and coordinated diverse strategies of accomplishment
- Motivated and led all levels to operate toward organization’s goals
- Supervised, trained, and motivated team of 26 employees, worked directly with banks to deliver excellent service on loans.
- Oversaw used car inventory purchases
- Maintained average daily inventory of 100 day or less
- Ran average over $2200 in net profit on used cars.
A.S.M/Floor Closer/Sales
Fazeli Mitsubishi/Isuzu
11.2005 - 04.2007
- Learned fundamentals about retail car industry to becoming top sales manager
- Demonstrated ability to work well with others and importance of customer service and its benefits
- Averaged over twenty sales per month with average gross of $3,000.
- Exceeded quarterly sales goals by 125%
- Trained and mentored new sales representatives
- Managed customer accounts to secure customer satisfaction and repeat business
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations
- Used customer insights to develop innovative sales strategies to increase sales
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals
- Utilized CRM software to manage customer accounts and track performance metrics
Education
Bachelor of Science - Criminal Justice
Huston Tillotson University
Austin, TX01.2022
Skills
- Managerial skills
- Sales process
- Managerial Accounting
- Sales trend analysis
- Marketing and sales
- Sales forecasting
- Startups and turnarounds background
- Purchasing and procurement
- Business Development
- Expense reports
- Budgeting
Timeline
Sales Manager/Store Manager
Good Feet Store
04.2022 - 07.2023
Director of Operations
Austins Finest
06.2019 - 03.2022
Subprime Finance Director
Covert Chevy/Ford
04.2016 - 06.2019
Used Car Sales Manager
Automax
01.2015 - 12.2015
General Sales Manager/Director of Business
Ellis Infiniti
01.2012 - 08.2014
Finance Director/Manager
Crain Chevy/Mazda/Hyundai
01.2010 - 12.2012
Finance Director/Used Car Sales Manager
North Point Nissan
04.2007 - 11.2008
A.S.M/Floor Closer/Sales
Fazeli Mitsubishi/Isuzu
11.2005 - 04.2007
Bachelor of Science - Criminal Justice
Huston Tillotson University