Alahna Teves
Ossipee,New Hampshire
Summary
Dynamic Bar Manager with extensive experience in cultivating a positive work environment and delivering exceptional customer service. Proven ability to efficiently manage order preparation while training new employees to uphold high company standards. Successful in overseeing shifts and business operations, driving repeat business through personalized service. Recently earned a Bachelor of Arts in Psychology while balancing a part-time job, demonstrating strong multitasking skills and proficiency in Microsoft Office applications, including PowerPoint and Word.
Overview
7
7
years of professional experience
Work History
Bar Manager
Marker 21
11.2024 - Current
- Oversaw daily bar operations, ensuring high standards of service and customer satisfaction.
- Developed and implemented cocktail menu, incorporating seasonal ingredients and trends.
- Trained and mentored staff on beverage preparation and customer engagement techniques.
- Managed inventory control processes, reducing waste and optimizing stock levels.
Bartender/Server
Wolfetrap Grill & Rawbar
06.2024 - 10.2024
- Seasonal Job that entailed my growth in bartending and customer service.
- Coordinated inventory needs, and worked with service staff in addition to serving.
Server/Bartender
Cisco Brewers
06.2022 - 06.2024
- Served and bar tended for multiple guests at a time with my interest being to ensure their experience was the best I could have provided.
- Worked at several events including 200+ people attending a concert, holiday festivals, etc.
Barista/Shift Leader
Oras Coffee and Ice Cream
12.2018 - 02.2021
- Created and added to work environment by adding quality communication skills and positive behavior
- Took coffee, food, and other beverage orders and prepared them for customers quickly and effectively.
- Trained and informed new employees with the company culture
- Managed shifts and business-related aspects.
Education
Bachelors of Arts - Psychology
University of New Hampshire
Durham, NH06.2024
Master of Science - Mental Health Counseling
Merrimack College
North Andover, MA06-2027
Skills
- Ability to Work in a Team
- Leadership Skills
- Initiative-intuitively identify and resolve need
- Computer: Familiar with Microsoft Office including PowerPoint and Word
- Customer service
- Staff training
- Responsible alcohol service
- Outgoing personality
- Safety awareness
Extra-curricular activities
Knights Against Hunger (KAH), Kingswood Regional High School, Wolfeboro NH Club Member Arranged and assisted in the weekly buying and sorting of food for 30 families in need of adequate nutrition. Excellent communication skills working and serving the public including those with communication disabilities such as: Autism, Social phobia, and intellectual disabilities.
Timeline
Bar Manager
Marker 21
11.2024 - Current
Bartender/Server
Wolfetrap Grill & Rawbar
06.2024 - 10.2024
Server/Bartender
Cisco Brewers
06.2022 - 06.2024
Barista/Shift Leader
Oras Coffee and Ice Cream
12.2018 - 02.2021
Bachelors of Arts - Psychology
University of New Hampshire
Master of Science - Mental Health Counseling
Merrimack College