ALAIJZA MOULDEN
Washington
Summary
Results-driven Administrative Professional and Sales Representative with expertise in executive support and presentation creation. Proficient in coordinating aesthetic services, managing records, and scheduling to enhance patient experiences. Strong organizational and communication skills, adept at fostering collaboration between patients and medical staff for optimal outcomes.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
LaserAway
04.2025 - Current
- Optimized appointment flow by coordinating patient scheduling and minimizing wait times.
- Enhanced service delivery by facilitating communication between patients and medical staff.
- Ensured compliance by managing accurate patient intake documentation and processes.
- Developed educational materials to inform patients about treatment options and care instructions.
- Trained new staff on operational procedures to improve patient engagement and service.
- Delivered exceptional customer service, resolving concerns and ensuring patient satisfaction.
Registrar
District of Columbia Public Schools
01.2024 - 04.2025
- Ensured compliance by managing student enrollments using ASPEN Data portal.
- Streamlined withdrawal processes for students utilizing ASPEN Data portal effectively.
- Tracked and uploaded SLED data for students transferring out of DCPS.
- Maintained comprehensive student records to provide accurate documentation and information.
- Facilitated efficient school operations by supporting personnel and greeting visitors.
- Coordinated over 400 student interviews to prepare for the upcoming school year.
Program Assistant
District of Columbia Public Schools
08.2019 - 12.2023
- Assisted in the development of assessments
- Organized documents and paperwork and maintaining a filing system
- Assisted in the evaluation of student progress and development
- Assisted in classroom management and student discipline
- Facilitated communication between students, parents, and teachers in person and via phone
- Assisted teachers in preparing materials and setting up classroom activities
- Developed positive relationships with teachers to create an atmosphere of trust and respect
Assistant Manager / Tutor
Learner's Emerge Preparatory LLC
01.2020 - 08.2023
- Streamlined guest interactions by managing correspondence and phone inquiries efficiently.
- Enhanced information management by transcribing, editing, and transmitting various documents.
- Supported project execution and task completion to achieve organizational goals.
- Organized community events to promote company services and increase brand visibility.
- Explored innovative teaching methods and resources to enhance tutor effectiveness.
- Protected confidential information while implementing contracts and agreements with families.
Concierge
Classic Concierge
01.2019 - 01.2020
- Enhanced guest experience by warmly welcoming and assisting with check-in procedures.
- Ensured confidentiality while relaying messages between staff and guests effectively.
- Responded promptly to phone and email inquiries from prospective guests.
- Maintained cleanliness and organization of the concierge desk and lobby areas.
- Addressed resident complaints and concerns promptly, ensuring quality follow-up actions.
Education
BAS - Business Management
University of Phoenix
12.2026
AA - Education
University of the District of Columbia
Washington, DC04.2021
High School Diploma - undefined
Hospitality High School
Washington, DC06.2014
Skills
- Microsoft Office
- Adobe
- File Management
- Documenting/Record Keeping
- Detailed- Oriented
- Records Management
- ASPEN
- PowerSchool
- Statewide Longitudinal Education Data (SLED)
- Octo Cyber Security
- School Safety and Supervision
- DCPS Language Access
- Mandated Reporter
- Parapro (Passed)
- Praxis Math II
- Multitask Ability
- Data Entry / Database Management
- Critical thinking skills
- HIPAA compliance
- Appointment scheduling
- Organizational skills
- Goal setting
- Office administration
Timeline
Patient Care Coordinator
LaserAway
04.2025 - Current
Registrar
District of Columbia Public Schools
01.2024 - 04.2025
Assistant Manager / Tutor
Learner's Emerge Preparatory LLC
01.2020 - 08.2023
Program Assistant
District of Columbia Public Schools
08.2019 - 12.2023
Concierge
Classic Concierge
01.2019 - 01.2020
AA - Education
University of the District of Columbia
High School Diploma - undefined
Hospitality High School
BAS - Business Management
University of Phoenix