Alaila Burton
heavy equipment operator
Bassfield,MS
Summary
Proven track record in enhancing customer satisfaction and streamlining warehouse operations, evidenced by my tenure at Walmart. Expert in forklift operation and adept at engaging customers, I excel in maintaining high order accuracy and operational efficiency. My commitment to reliability and positive demeanor drives consistent results and customer loyalty. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Deadline-driven Heavy Equipment Operator familiar with safety regulations, construction practices and optimal operation of construction equipment. Expert in maintenance and day-to-day upkeep of loaders, excavators, dump trucks, and more. Strong focus on communication and site coordination.
Overview
1
1
year of professional experience
Work History
Retail Associate
Ross Dress for Less
11.2023 - 01.2024
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Online Grocery Associate
Walmart
05.2023 - 11.2023
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
Forklift Operator
Channel Control Merchants
02.2023 - 07.2023
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Education
High School Diploma -
Jefferson Davis County High School
Bassfield, MS05.2023
Skills
Reliability
Customer Engagement
Positive and engaging demeanor
Forklift Operation
Heavy equipment operations
Merchandise Display
Customer Service
Truck unloading
Loading and unloading
Shipping and receiving
Order Accuracy
Complaint resolution
driving
im interested in dump truck and box truck operations.
Timeline
Retail Associate
Ross Dress for Less
11.2023 - 01.2024
Online Grocery Associate
Walmart
05.2023 - 11.2023
Forklift Operator
Channel Control Merchants
02.2023 - 07.2023
High School Diploma -
Jefferson Davis County High School