Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Alain Bessard

3921 Nw 32md Ter Lauderdale Lakes ,FL

Summary

Adept at navigating both urban and rural routes, I enhanced customer satisfaction through timely and accurate deliveries during my tenure at FedEx. Leveraging skills in GPS route planning and efficient package handling, I consistently maintained a safe driving record and demonstrated flexibility by adapting to varied schedules, significantly contributing to operational efficiency.

Overview

9
9
years of professional experience
1
1
Certification
1
1
year of post-secondary education

Work History

Driver

Uber
03.2016 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Loader Operator

Gopherresource
01.2022 - 02.2024
  • Performed thorough pre-and post-operation equipment checks, ensuring optimal functionality and minimal downtime due to mechanical issues.
  • Performed routine lubricating, fueling and cleaning loaders.
  • Enhanced operational efficiency by expertly operating loaders and heavy equipment for timely material handling.
  • Consistently maintained clean worksites through diligent removal of debris, contributing to improved safety conditions for fellow workers.
  • Ensured site safety by conducting regular equipment inspections and maintenance tasks, reducing downtime incidents.
  • Safely transported materials between designated locations, adhering to all safety protocols and guidelines set forth by management.
  • Maximized productivity with efficient loading techniques, streamlining the transportation process at the job site.

Delivery Driver

Fedex
01.2020 - 12.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Verified accuracy of all deliveries against order forms.
  • Enhanced team knowledge by sharing best practices for navigation and time management.

Delivery Driver

Amazon
07.2018 - 05.2020
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Education

GED -

Whiddon-Rogers Education Center
Fort Lauderdale, FL
09.2008 - 06.2009

Skills

  • City and non-city driving
  • Multitasking
  • GPS and route planning
  • Loading and unloading
  • Flexibility
  • Physical Strength
  • Physical Stamina

Certification

  • Forklift Certification

Languages

French, Creole, English

Timeline

Loader Operator

Gopherresource
01.2022 - 02.2024

Delivery Driver

Fedex
01.2020 - 12.2021

Delivery Driver

Amazon
07.2018 - 05.2020

Driver

Uber
03.2016 - Current

GED -

Whiddon-Rogers Education Center
09.2008 - 06.2009

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Alain Bessard