Alain Gonzalez
Jacksonville,FL
Summary
Personable and organized professional with talent for fostering teamwork and motivating team members to achieve common goals. Possesses strong problem-solving abilities and effective communication skills essential for driving team performance and project completion. Committed to creating collaborative atmosphere to enhance productivity and deliver impactful results.
Offering collaborative mindset and ability to motivate team members toward achieving collective goals. Delivers effective communication and problem-solving skills. Ready to use and develop leadership and organizational talents!
Overview
2
2
years of professional experience
Work History
Team Leader
Stoners Pizzera
04.2025 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Crew Member
Burger King
05.2023 - 10.2023
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
- Communicated in both English and Spanish to aid customers.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Darnell Cookman
Jacksonville, FLHigh School Diploma -
Darnell Cookman School Of The Medical Arts
JacksonvilleSkills
- Client support
- Collaborative teamwork
- Cleaning
- Cleaning and sanitizing
- Multitasking and organization
- Problem-solving
- Time management
- Clear communication
- Customer engagement
- Cash handling
- Taking orders
- Safe food handling
- Basic math
- Inventory restocking
- Crew leadership
- Store opening and closing
- Learning agility
- Equipment maintenance
- Food preparation
- Creativity and innovation
- Cooking
- Menu memorization
- Beverage preparation
- Telephone etiquette
- Ordering procedures
- Attention to detail
- Team motivation
Accomplishments
- Achieved Higher Sales through effectively helping with Customers and providing aid whenever possible.
- Documented and resolved customer complaints which led to a higher overall satisfaction rate amongst customers and even making them return multiple times building a friendship with them.
LANGUAGES
Spanish - Native
English - Native
Timeline
Team Leader
Stoners Pizzera
04.2025 - Current
Crew Member
Burger King
05.2023 - 10.2023
High School Diploma -
Darnell Cookman
High School Diploma -
Darnell Cookman School Of The Medical Arts
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