ALAIN POTEAU,Jr.
Jersey City,NJ
Summary
Dynamic logistics professional with experience at Kalustyan Corporation, adept in international logistics and process optimization. Proven track record in enhancing customer service through effective freight tracking and team collaboration. Skilled in Oracle NetSuite and time management, consistently achieving operational goals and improving logistics performance.
Overview
6
6
years of professional experience
Work History
Logistic Associate
KALUSTYAN CORPORATION
Kenilworth, USA
08.2022 - 10.2024
- Responsible for supporting the company's supply chain initiatives and goals with logistic execution.
- Collaborated with internal and external business partners to ensure operational expectations are met by logistics performance.
- Managed and coordinated carrier requirements that drive customer service targets.
- Communicated, monitored, and reported carrier metrics to the Logistics Manager.
- Tracked containers are picked up until unloaded, and empty containers are returned to the port.
- Logged TIR (Trailer Interchange Receipt) in NetSuite.
- Paid fees to terminals and/or steamship lines.
- Followed up with freight forwarders on outstanding payments and reimbursed fees (chassis fees).
- Communicated with team members to streamline logistics operations effectively.
- Monitored freight carriers and negotiated better rates on behalf of the company.
- Organized cross-docking activities to minimize delays in order fulfillment process.
- Maintained accurate inventory records using warehouse management software.
Account Executive Intern
Creative acquisition
Hoboken, USA
01.2021 - 05.2021
- Supported strategy for identifying, connecting, and closing new opportunities in local markets.
- Prospected and identified potential clients to pitch consulting capabilities.
- Influence and relationship-building skills, research, and market analysis are essential to creating a successful campaign for our clients.
- Diversifying clients' solutions through cross-selling a variety of consulting solutions.
- Lead a business consulting information session for potential clients.
- Strengthen networks and customer loyalty engagement initiatives.
- Presented profitable options to current customers and future clients.
- Assisted clients in understanding product features and benefits.
- Collaborated with team members to develop targeted marketing strategies.
- Managed client communications through email and phone inquiries.
- Prepared presentations for client meetings and sales pitches.
Cashier
Jacks.
New York, NY
07.2018 - 01.2021
- Created a world-class customer experience through front-end customer engagement, and point-of-sale interaction.
- Provided a quick, friendly customer experience, helping customers get the best value for their money, or assisting with payments or exchanges.
- Opened, closed, and cleaned the entire store.
- Maintained store recovery standards to deliver our Brand Promises.
- Organized and installed items inside the chemical, hardware, and pet sections.
- Partnered with the store manager to offer a positive customer service environment.
- Managed cashier transactions, returned sales, and resolved problems on time.
- Processed customer transactions efficiently at Jacks.
- Managed cash register and balanced till at end of shifts.
- Maintained cleanliness and organization of checkout area.
- Handled returns and exchanges following company policy.
- Upheld high standards of customer service in fast-paced environment.
- Educated customers on promotions and loyalty programs at Jacks.
- Stocked shelves with merchandise when needed.
Education
Bachelor of Science - Supply Chain Management
RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY
Newark, NJ05.2023
Skills
- Microsoft Office (PowerPoint, Excel, Word)
- Oracle NetSuite
- Descartes system for ISF filing
- Time management
- ERP systems
- Process optimization
- Decision-making
- Team building
- International logistics
- Freight tracking
- Customer service
Languages
English
Full Professional
French
Native/ Bilingual
Haitian Creole
Native/ Bilingual
Timeline
Logistic Associate
KALUSTYAN CORPORATION
08.2022 - 10.2024
Account Executive Intern
Creative acquisition
01.2021 - 05.2021
Cashier
Jacks.
07.2018 - 01.2021
Bachelor of Science - Supply Chain Management
RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY
Similar Profiles
Dana DuBoisDana DuBois
Lead Account Manager at Kalustyan CorporationLead Account Manager at Kalustyan Corporation
Rebecca BolnerRebecca Bolner
Coordinating Center Associate at United United BioSource Corporation CorporationCoordinating Center Associate at United United BioSource Corporation Corporation
Sandhya YSandhya Y
System Supervisor at Karnataka State Road Transport Corporation(KSRTC) & Bengaluru Metropolitan Transport CorporationSystem Supervisor at Karnataka State Road Transport Corporation(KSRTC) & Bengaluru Metropolitan Transport Corporation
Rena SinghRena Singh
Assistant Coach at University Academy Charter High SchoolAssistant Coach at University Academy Charter High School
Raheem KingRaheem King
Warehouse Assistant at PetroChoiceWarehouse Assistant at PetroChoice