ALAIN REYES
Miami,FL
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace.
Overview
12
12
years of professional experience
Work History
Bartender
Rio Grande Churrascaria
04.2024 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank, and stocked service bar.
Bartender/Server
Marina Jack
01.2021 - 01.2023
- Engage with customers in a friendly manner
- Knowledge of the menu, with the ability to make suggestions
- Take food and drink orders from customers accurately and with a positive attitude
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Ensure tables are enjoying their meals and take action to correct any problems
- Help food preparation staff when necessary
- A positive attitude and ability to work well under pressure with bussers, cooks, and other staff
Grill Cook
Novecento
01.2013 - 01.2015
- Culinary skills and knowledge to understand the methods and techniques of grilling various types of meats and vegetables
- Communication skills to effectively collaborate with the kitchen staff, take orders from the Chef, and understand the special requests of customers
- Time management skills to make sure all dishes are prepared and cooked in a timely manner, meeting the fast-paced demands of the restaurant
- Physical stamina and strength to stand for extended periods of time, handle hot grilling equipment, and manage multiple orders simultaneously
- Understanding of food safety and hygiene regulations to ensure all dishes are prepared in a clean and safe environment
- Problem-solving skills to quickly identify and resolve any issues that may arise during the food preparation and cooking process
- Customer service skills to ensure that all dishes meet the satisfaction of customers and handle any complaints or issues professionally
Education
Bartender Certificate - undefined
ABC Bartending School
01.2013
High School Certificate - undefined
Raul Cepero Bonilla
06.1999
Skills
- Communication
- Communication with clients and co-workers helped me establish valuable relationships and provide a positive environment
- Diligent
- Always give a 100% at work no matters the time or situation Achieved High performance metrics like 99% positive feedback from clients
- Creative
- Love implement creativity at work I like go beyond to success on the business process
LANGUAGES
Spanish
English
Timeline
Bartender
Rio Grande Churrascaria
04.2024 - Current
Bartender/Server
Marina Jack
01.2021 - 01.2023
Grill Cook
Novecento
01.2013 - 01.2015
Bartender Certificate - undefined
ABC Bartending School
High School Certificate - undefined
Raul Cepero Bonilla
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