Summary
Overview
Work History
Education
Skills
Quote
Timeline
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ALAIN SMITH

Payroll Specialist /Bookkeeper/Accounts Payable/Accounts Receivable/HR Generalist
Hot Springs National Park,AR

Summary

Highly communicative Payroll Specialist promoting more than 22 years of expertise in auditing payroll data and processing garnishments. Expertise in executing end-to-end payroll processes. An action-oriented professional with skills in an array of accounting software. Offering talents in cultivating lasting relationships, resolving issues quickly and identifying mistakes on time sheets. Aptitude for problem-solving and thinks outside box to find creative solutions.

Overview

22
22
years of professional experience

Work History

Billing Specialist II

Heritage Environmental Services LLC
Benton, AR
10.2018 - Current
  • Work effectively with team members and leadership on a Green Belt Lean Six Sigma Project to identify and develop process improvements to turn around the $12.2 million loss in revenue from 2019-2022
  • Investigate to resolve billing inconsistencies and errors through individual and collaborative analysis.
  • Performed daily tasks that resulted in a near-perfect audit of the PPG account
  • Answered customer experience transactional questions and resolved issues discovered during invoicing and collection process
  • Have made measurable contributions towards lowering the aging days average from 28 days to 4 days, improving monthly revenue to $34 Million versus the historic $14 million

Accounts Payable Specialist-Temp

Robert Half, Ouachita Behavioral,
Hot Springs, SD
04.2018 - 09.2018
  • Tracked receipts to reconcile monthly statements to keep records accurate and current
  • Verified, classified, computed, posted, coded, and recorded accounts payable data and reconciled daily totals to confirm proper accounting
  • Audited time records submitted by 1099 employees to verify hours to prepare paychecks accurately
  • Calculated and Prepared reimbursement checks for employees weekly for mileage
  • Oversaw purchasing cards (P-cards) to ensure that purchase adherence to purchasing card policy
  • Processed employee expense reports following company policy

HR Generalist/Payroll Specialist

Oaklawn Jockey Club, Hot Springs
National Park, AR
11.2015 - 02.2018
  • Manually audited payroll to prepare and process weekly payroll and garnishments for 1,800 hourly, and 200 salaried employees via ACH using UltiPro and Great Plains Microsoft Dynamics
  • Tracked, calculated, and imported employees shared tip pool to distribute accordingly via Excel for 200 employees
  • Conducted drug screens and new hire onboarding process
  • Timely entered I-9s on new and rehires via E-Verify
  • Processed employee rehires, transfers, and terminations
  • Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets
  • Verified employee’s vacation, personal and sick leave
  • Extracted information from the payroll system and generated reports for various weekly reports for our home office HR team

Full Charge Bookkeeper

That's So You Boutique
Little Rock, AR
08.2014 - 12.2016
  • Performed basic accounting, payroll, and bookkeeping services to manage business operations
  • Prepared financial reports by collecting, analyzing, and summarizing account information and trends
  • Reviewed purchase documents and company receipts for reconciliation with statements.
  • Helped businesses maintain finances by managing accounting ledgers and recording journal entries
  • Entered deposits, credit card charges, and sales entries to facilitate cash management

Human Resources Assistant

National Park College, Hot Springs
National Park, AR
02.2012 - 11.2015
  • Created, organized, and maintained employee personnel files to keep sensitive data secure
  • Guided new hires through orientation and onboarding and explained documentation requirements to facilitate the HR process
  • Assisted candidates with application processes by answering questions about applications, performing background checks, providing I-9 forms, and handling drug screening paperwork
  • Posted job announcements and pre-screened applicants to candidates for available positions
  • Assisted with company job fairs to network with potential candidates
  • Filed documents, delivered mail, and performed bookkeeping to facilitate office operations of the HR department
  • Developed and coordinated training to help individuals learn company policies, procedures, and job tasks
  • Audit Payroll, Timesheets to prepare payroll & Enter PTO Leave
  • Prepare candidate packages for the hiring communities for the interviewing process
  • Oversaw 350 adjunct contracts per semester

Bookkeeper/Payroll Clerk/Front Desk Clerk

NUVELDA ROSE RESORT & SPA
Hot Springs, AR
05.2008 - 01.2012
  • Maintained payroll information by calculating, collecting, and entering data.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Processed new hire paperwork and documents.
  • Maintained employee records
  • Processed garnishments from creditors or government agencies to meet legal requirements of deducting money from employees' paychecks to pay off debts.
  • Reconciled bank and payroll records routinely to verify accuracy.
  • Collected room deposits, fees, and payments.
  • Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
  • Trained staff to provide excellent customer service, apply best practices, and comply with procedures.

Full Charge Bookkeeper

Buddy Bean Building Suppy
Hot Springs, AR
01.2004 - 05.2008
  • Matched purchase orders with invoices and recorded necessary information.
  • Reported financial data and updated financial records in ledgers and journals.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Maintained and processed invoices, deposits, and money logs.
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Entered figures using a 10-key calculator to compute data quickly.
  • Reconciled company bank, credit card, and line of credit accounts investigating and resolving discrepancies to keep accounts audit-ready.
  • Greeted customers entering the store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
  • Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Filed payroll taxes with appropriate government agencies by deadlines to minimize the risk of penalties or fines.
  • Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.

Bookkeeper

Precison Aeroservice
Hot Springs, AR
08.2001 - 01.2004
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
  • Oversaw bookkeeping and accounting systems and entered data into systems accurately.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Updated accounting ledgers and journals to balance statements and maintain consistent records.

Education

Bachelor of Science - Human Resources, Minor in Accounting

Strayer University
05.2024

Certificate of Proficiency in Accounting -

National Park College
Hot Springs, AR
05.2015

Skills

  • W-2 processing
  • New hire processing
  • Payroll audits and processing
  • MS Excel, Word, Outlook, PowerPoint, & Access
  • General ledger posting
  • Employee file maintenance
  • Intuit QuickBooks/UltiPro/People Soft/Peach Tree/AS400
  • ACH direct deposit processing
  • I-9 documentation w/E-verify
  • Garnishment processing
  • Time and billing
  • Budgeting and finance specialist
  • Billing Statements
  • Payroll management
  • Payroll support
  • Payroll auditing
  • Payroll Processing
  • Depositing payroll taxes
  • Proficient in Quickbooks/People Soft/Peachtree/Ultipro
  • File and database management
  • Month-end reports
  • Invoicing and collections
  • Data processing
  • GL accuracy
  • Bookkeeping
  • Account Reconciliation
  • Expense reports
  • Cost accounting
  • PeopleSoft expert
  • Customer service
  • Expense tracking
  • Invoice Processing
  • New hire training
  • Aging reports analysis
  • Till counting
  • Payment posting
  • HRIS
  • Data Entry
  • Teambuilding
  • Interpersonal Communication
  • Critical Thinking
  • Recordkeeping
  • Variance resolutions
  • GAAP understanding
  • File Maintenance
  • Administrative support
  • Training and mentoring
  • Commission calculation
  • Decision-Making
  • MS Office
  • Attention to Detail
  • Oracle
  • Organization and Time Management
  • Oracle PL/SQL
  • Oracle Peoplesoft Financials

Quote

Formal education will make you a living; self-education will make you a fortune
Jim Rohn

Timeline

Billing Specialist II

Heritage Environmental Services LLC
10.2018 - Current

Accounts Payable Specialist-Temp

Robert Half, Ouachita Behavioral,
04.2018 - 09.2018

HR Generalist/Payroll Specialist

Oaklawn Jockey Club, Hot Springs
11.2015 - 02.2018

Full Charge Bookkeeper

That's So You Boutique
08.2014 - 12.2016

Human Resources Assistant

National Park College, Hot Springs
02.2012 - 11.2015

Bookkeeper/Payroll Clerk/Front Desk Clerk

NUVELDA ROSE RESORT & SPA
05.2008 - 01.2012

Full Charge Bookkeeper

Buddy Bean Building Suppy
01.2004 - 05.2008

Bookkeeper

Precison Aeroservice
08.2001 - 01.2004

Bachelor of Science - Human Resources, Minor in Accounting

Strayer University

Certificate of Proficiency in Accounting -

National Park College
ALAIN SMITHPayroll Specialist /Bookkeeper/Accounts Payable/Accounts Receivable/HR Generalist