Microsoft Applications
ALAIN SMITH
Payroll Specialist /Bookkeeper/Accounts Payable/Accounts Receivable/HR Generalist
Hot Springs National Park,AR
Summary
Highly communicative Payroll Specialist promoting more than 22 years of expertise in auditing payroll data and processing garnishments. Expertise in executing end-to-end payroll processes. An action-oriented professional with skills in an array of accounting software. Offering talents in cultivating lasting relationships, resolving issues quickly and identifying mistakes on time sheets. Aptitude for problem-solving and thinks outside box to find creative solutions.
Overview
24
24
years of professional experience
3
3
years of post-secondary education
Work History
Human Resources Director
The Springs Red Oak
Hot Springs, AR
11.2024 - Current
Billing Specialist II
Heritage Environmental Services LLC
Benton, AR
10.2018 - Current
- Work effectively with team members and leadership on a Green Belt Lean Six Sigma Project to identify and develop process improvements to turn around the $12.2 million loss in revenue from 2019-2022
- Investigate to resolve billing inconsistencies and errors through individual and collaborative analysis.
- Performed daily tasks that resulted in a near-perfect audit of the PPG account
- Answered customer experience transactional questions and resolved issues discovered during invoicing and collection process
- Have made measurable contributions towards lowering the aging days average from 28 days to 4 days, improving monthly revenue to $34 Million versus the historic $14 million
Accounts Payable Specialist-Temp
Robert Half, Ouachita Behavioral,
Hot Springs, SD
04.2018 - 09.2018
- Tracked receipts to reconcile monthly statements to keep records accurate and current
- Verified, classified, computed, posted, coded, and recorded accounts payable data and reconciled daily totals to confirm proper accounting
- Audited time records submitted by 1099 employees to verify hours to prepare paychecks accurately
- Calculated and Prepared reimbursement checks for employees weekly for mileage
- Oversaw purchasing cards (P-cards) to ensure that purchase adherence to purchasing card policy
- Processed employee expense reports following company policy
HR Generalist/Payroll Specialist
Oaklawn Jockey Club, Hot Springs
National Park, AR
11.2015 - 02.2018
- Manually audited payroll to prepare and process weekly payroll and garnishments for 1,800 hourly, and 200 salaried employees via ACH using UltiPro and Great Plains Microsoft Dynamics
- Tracked, calculated, and imported employees shared tip pool to distribute accordingly via Excel for 200 employees
- Conducted drug screens and new hire onboarding process
- Timely entered I-9s on new and rehires via E-Verify
- Processed employee rehires, transfers, and terminations
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets
- Verified employee’s vacation, personal and sick leave
- Extracted information from the payroll system and generated reports for various weekly reports for our home office HR team
Full Charge Bookkeeper
That's So You Boutique
Little Rock, AR
08.2014 - 12.2016
- Performed basic accounting, payroll, and bookkeeping services to manage business operations
- Prepared financial reports by collecting, analyzing, and summarizing account information and trends
- Reviewed purchase documents and company receipts for reconciliation with statements.
- Helped businesses maintain finances by managing accounting ledgers and recording journal entries
- Entered deposits, credit card charges, and sales entries to facilitate cash management
Human Resources Assistant
National Park College, Hot Springs
National Park, AR
02.2012 - 11.2015
- Created, organized, and maintained employee personnel files to keep sensitive data secure
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate the HR process
- Assisted candidates with application processes by answering questions about applications, performing background checks, providing I-9 forms, and handling drug screening paperwork
- Posted job announcements and pre-screened applicants to candidates for available positions
- Assisted with company job fairs to network with potential candidates
- Filed documents, delivered mail, and performed bookkeeping to facilitate office operations of the HR department
- Developed and coordinated training to help individuals learn company policies, procedures, and job tasks
- Audit Payroll, Timesheets to prepare payroll & Enter PTO Leave
- Prepare candidate packages for the hiring communities for the interviewing process
- Oversaw 350 adjunct contracts per semester
Bookkeeper/Payroll Clerk/Front Desk Clerk
NUVELDA ROSE RESORT & SPA
Hot Springs, AR
05.2008 - 01.2012
- Maintained payroll information by calculating, collecting, and entering data.
- Verified timekeeping records and handled any discrepancies with employees.
- Processed new hire paperwork and documents.
- Maintained employee records
- Processed garnishments from creditors or government agencies to meet legal requirements of deducting money from employees' paychecks to pay off debts.
- Reconciled bank and payroll records routinely to verify accuracy.
- Collected room deposits, fees, and payments.
- Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
- Trained staff to provide excellent customer service, apply best practices, and comply with procedures.
Full Charge Bookkeeper
Buddy Bean Building Suppy
Hot Springs, AR
01.2004 - 05.2008
- Matched purchase orders with invoices and recorded necessary information.
- Reported financial data and updated financial records in ledgers and journals.
- Established QuickBooks accounting system to reflect accurate financial records.
- Completed payroll for employees and maintained detailed records of procedures.
- Maintained and processed invoices, deposits, and money logs.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Posted daily receipts and payments in accordance with corporate protocols.
- Entered figures using a 10-key calculator to compute data quickly.
- Reconciled company bank, credit card, and line of credit accounts investigating and resolving discrepancies to keep accounts audit-ready.
- Greeted customers entering the store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Filed payroll taxes with appropriate government agencies by deadlines to minimize the risk of penalties or fines.
- Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
Bookkeeper
Precison Aeroservice
Hot Springs, AR
08.2001 - 01.2004
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Oversaw bookkeeping and accounting systems and entered data into systems accurately.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Updated accounting ledgers and journals to balance statements and maintain consistent records.
Education
Bachelor of Science - Accounting
Strayer University
01.2023 - Current
Certificate of Proficiency in Accounting -
National Park College
Hot Springs, AR05.2015
Skills
- W-2 processing
- New hire processing
- Payroll audits and processing
- MS Excel, Word, Outlook, PowerPoint, & Access
- General ledger posting
- Employee file maintenance
- Intuit QuickBooks/UltiPro/People Soft/Peach Tree/AS400
- ACH direct deposit processing
- I-9 documentation w/E-verify
- Garnishment processing
- Time and billing
- Budgeting and finance specialist
- Billing Statements
- Payroll management
- Payroll support
- Payroll auditing
- Payroll Processing
- Depositing payroll taxes
- Proficient in Quickbooks/People Soft/Peachtree/Ultipro
- File and database management
- Month-end reports
- Invoicing and collections
- Data processing
- GL accuracy
- Bookkeeping
- Account Reconciliation
- Expense reports
- Cost accounting
- PeopleSoft expert
- Customer service
- Expense tracking
- Invoice Processing
- New hire training
- Aging reports analysis
- Till counting
- Payment posting
- HRIS
- Data Entry
- Teambuilding
- Interpersonal Communication
- Critical Thinking
- Recordkeeping
- Variance resolutions
- GAAP understanding
- File Maintenance
- Administrative support
- Training and mentoring
- Commission calculation
- Decision-Making
- MS Office
- Attention to Detail
- Oracle
- Postmaster
- Organization and Time Management
- Oracle PL/SQL
- Oracle Peoplesoft Financials
- Self-Motivated
- Flexible and Adaptable
- Google Workspace
- Clerical Support
- PC Maintenance and Repair
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Formal education will make you a living; self-education will make you a fortune!
Jim Rohn
Software
QuickBooks
Ultipro
People Soft/Oracle
Excel
Word
Outlook
Powerpoint
MMS
Peachtree Accounting
Great Plains
Timeclock
Paychex
OneNote
Microsoft Teams
WebEx
Zoom
Google Meets
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
RemoteHybridImportant To Me
Company CultureWork-life balancePaid time offPaid sick leaveHealthcare benefitsTeam Building / Company RetreatsPersonal development programsWork from home optionCareer advancementAccomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 3 in the development of working agreement.
- Documented and resolved data entry errors which led to accurate billing.
- Supervised team of 12 staff members.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Improved accuracy of payroll journal entries by developing and implementing a payroll reconciliation tool.
- Reconciled over $600,000.00 of uncollected debt in accounts receivable.
- Consistently received positive performance reviews.
- Completed all quarterly payroll tax reconciliations, including 941s, FUTA and SUTA and annual W-2 filings.
Timeline
Human Resources Director
The Springs Red Oak
11.2024 - Current
Bachelor of Science - Accounting
Strayer University
01.2023 - Current
Billing Specialist II
Heritage Environmental Services LLC
10.2018 - Current
Accounts Payable Specialist-Temp
Robert Half, Ouachita Behavioral,
04.2018 - 09.2018
HR Generalist/Payroll Specialist
Oaklawn Jockey Club, Hot Springs
11.2015 - 02.2018
Full Charge Bookkeeper
That's So You Boutique
08.2014 - 12.2016
Human Resources Assistant
National Park College, Hot Springs
02.2012 - 11.2015
Bookkeeper/Payroll Clerk/Front Desk Clerk
NUVELDA ROSE RESORT & SPA
05.2008 - 01.2012
Full Charge Bookkeeper
Buddy Bean Building Suppy
01.2004 - 05.2008
Bookkeeper
Precison Aeroservice
08.2001 - 01.2004
Certificate of Proficiency in Accounting -
National Park College