Retail professional with extensive hands-on experience in grocery environments, enhancing store operations through effective inventory management and customer interaction. Recognized for fostering collaborative team atmosphere and adapting seamlessly to dynamic store needs. Brings strong organizational skills and customer-focused approach.
• Perform routine cleaning and sanitation of public areas, hallways, restrooms, and service areas to ensure a clean and welcoming environment for guests. • Maintain cleanliness in laundry areas and assist with washing, drying, and folding linens as needed. • Ensure that all cleaning supplies and equipment are properly maintained and stocked. • Support Housekeeping Operations: • Assist housekeeping staff in cleaning guest rooms and preparing them for new arrivals. • Transport dirty linens and towels to the laundry and deliver clean linens to housekeeping carts. • Help set up and break down cleaning stations as required. • Guest Interaction: • Provide friendly and courteous service to guests while maintaining a professional demeanor. • Respond promptly to guest requests for additional items or information about hotel amenities.
• Ensured that high-demand items were always in stock, minimizing customer complaints and increasing overall store satisfaction.
• Developed and implemented stocking strategies that reduced the time required to restock shelves by 20%, allowing for more efficient store operations.
• Unload trucks using manual labor or equipment such as electric pallet jack, Manual pallet jack