Alaina Bergeron

(Seasonal Position)

• Increased accuracy of documentation by proofreading, editing, and formatting reports and orders.
• Ensured timely completion of tasks by prioritizing workload according to urgency and importance.
• Received and screened incoming calls, emails and orders.
• Managed filing system, entered data and completed other clerical tasks.
• Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
• Conducted thorough quality checks on printed materials, ensuring accuracy and consistency across all jobs.
• Reviewed customer job specifications and document proofs to obtain printing project instructions.
• Maintained UV printing equipment and performed minor repairs to reduce production downtime.

• Developed plans for removal, treatment, and disposal of hazardous materials from sites.
• Performed on site production services - including water extraction clean up & mold mitigation. Pack out & inventory customer contents.
• Demolition & removal of the flooring surface, such as tile, wood, carpet or laminate & then removing of thin set or mortar under the floor. Crushing the concrete subfloor to make it stable or sturdy. Finally, cleaning up all trash and dirt generated during the process.
• Ensured workplace safety by strictly adhering to company protocols and industry regulations during all operations.
• After issuance of a clearance testing certificate, reconstruction can begin. Construction services to build back the building structure commences. This could include electrical, plumbing, drywall, finish materials, etc.

• Collaborated with agents to ensure timely policy renewals and maintain positive client relationships.
• Provided exceptional customer service through prompt responses to inquiries and resolving issues in a professional manner.
• Assisted with policy updates, ensuring accuracy of information and compliance with regulations while maintaining confidentiality of sensitive data.
• Coordinated appointments between clients and insurance agents, resulting in increased sales opportunities and successful policy enrollments.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Enhanced office organization by implementing effective filing systems for digital documents.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.