Alaina Byrd

Experienced store manager with a strong background in strategic planning and operational efficiency. Consistently drives team productivity and financial performance. Skilled in recruiting, training, and mentoring staff to ensure compliance and foster customer loyalty. Demonstrates ability to effectively manage inventory and resolve customer concerns, resulting in a clean and customer-ready environment.

• Designed personalized makeup plans, enhancing clients' looks for events and daily wear.
• Kept detailed client records, ensuring consistent, high-quality service.
• Stayed current on latest trends through continuous research.
• Scheduled appointments efficiently, managing all communications.
• Recommended treatments and styles tailored to individual preferences.
• Enhanced skills through regular trainings and workshops.
• Executed hair services, improving client retention.
• Greeted guests warmly, ensuring a welcoming atmosphere and efficient check-in process.
• Trained new front desk staff, improving team efficiency and service quality.
• Managed cash and credit transactions accurately, handling up to $[Number] per shift.
• Resolved guest issues promptly, maintaining high levels of customer satisfaction.
• Maintained a clean and organized reception area, enhancing the guest experience.