ALAINA CHESTER
New York,NY
Summary
Compassionate individual with established professional experience dedicated to forward thinking, creativity, and collaboration. Hard worker with a demonstrated ability to engage, assist, and lead. Friendly and dependable office assistant with five years of combined experience in fields of Media, Creative and Performing Arts, and Office Management.
Overview
5
5
years of professional experience
Work History
Volunteer After School Programing
52nd Street Project
789 Tenth Ave, New York, NY 10019
09.2023 - Current
- Teaching and mentoring a group of seven to ten kids, ages 7-13, with lessons in creative writing and developing plays.
- Encouraging young kids to stretch their imagination by cultivating a safe space for their ideas.
- Assisting the director; giving a detailed report of progress of each young person we worked with that day.
- Enthusiasm for daily arts activities and worked with the kids to keep them on track and focused during program.
Executive Assistant
Dr. Susan Hernandez / Pearly Whites Pediatric
424 Bay Ridge Pkwy, Brooklyn NY, 11209
08.2020 - 08.2023
- Greeted approx. 30 patients daily while maintaining organization of tasks and professional care.
- Handled confidential and sensitive information with discretion and tact.
- Managed doctor's calendar, appointment scheduling, and deliveries to office for supply items and needs.
- Answered calls, emails, incoming/outgoing mail, fax, and responded accordingly to support office and correspondence.
- Promoted team productivity by assisting, scheduling lunches, and ensuring shift coverage.
- Updated patient records, filed patient forms, reconciled insurance denials, submit primary and secondary claims, handled office transactions.
- Updated and enhanced office telecommunication system by installing full service with Weave Communications Software.
- Assisted Doctor as dental assistant for select dental procedures, including composites and extractions, where staffing was short.
- Assisted with sterilization of instruments and restocking of office supplies and tools.
Fall Intern for Marketing Agency (Remote)
BrandIt Strategies
Alexandria, VA
08.2020 - 12.2020
- Facilitated successful completion of projects from concept to launch.
- Collaborated with an intern group of 6 content creatives, remotely, on content designs and ideas for clients looking to develop and grow their audience.
- Developed extensive knowledge inside tools including, Canva, Adobe Spark, and Hootsuite
- Researching, designing, releasing and scheduling promotional content for upcoming events, news, and highlights
- Assisted artists, directors, actors in the New York community to uplift their digital platforms by consulting on vision and design for their websites in addition to my intern duties.
- Knowledgeable on builder software including Adobe Spark, Weebly, Squarespace, and Wix.
Server and Event Specialist
Norwood Arts Club
255 W 14th St. New York, NY 10011
08.2019 - 03.2020
- Worked with guests to meet event goals, maintain deadlines and resolve complaints or service issues.
- Consistent knowledge of seasonal menu.
- Developed creative themes for events and upheld traditions to engage attendees, including Yoga Nights, Holiday Tree Trimming, or Paint & Sip.
- Upheld food and beverage service; upselling by promoting specials.
- Knowledgeable of wine list and special craft cocktails.
- Assembled an elegant arrangement of house, food appetizers, and event spaces in preparation for weddings, holiday dinners, extended guest lists, private VIP dining, or holiday parties.
CBS Temp. Production Assistant
CBS
New York, NY
06.2018 - 09.2018
- Temporary substitute for production assistant, to head of production Steve Coleman, on CBS's television show, Instinct.
- Inform and guide crew and talent on lot, accurately relaying calls by head PA & director, throughout production.
- Maintained professionalism and focus on set (12 hr/day).
- Adapt & rotate positions; effectively monitoring equipment, overseeing exits and entrances, following along in script and schedule.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Communicated with other crew members via walkie-talkies to coordinate production activities.
Education
Acting
Ohio University School of Theater
Athens, OH04.2017
Bachelor of Science - Integrated Media Arts & Studies
Ohio University E.W Scripps College of Media Arts
Athens, OH04.2017
Skills
- Office Management
- Creative Design & Solutions
- Team Leadership
- Organizational Leadership
- Project Production
- Coaching and Mentoring
- Social Media Platforms
- Digital Media Knowledge
- Producing Special Events
- Customer Care
Additional Information
Linkedin: https://www.linkedin.com/in/alaina-chester-4914681ab/
Timeline
Volunteer After School Programing
52nd Street Project
09.2023 - Current
Executive Assistant
Dr. Susan Hernandez / Pearly Whites Pediatric
08.2020 - 08.2023
Fall Intern for Marketing Agency (Remote)
BrandIt Strategies
08.2020 - 12.2020
Server and Event Specialist
Norwood Arts Club
08.2019 - 03.2020
CBS Temp. Production Assistant
CBS
06.2018 - 09.2018
Acting
Ohio University School of Theater
Bachelor of Science - Integrated Media Arts & Studies
Ohio University E.W Scripps College of Media Arts