Alaina Conway
Tampa,FL
Summary
Developed strong client support and resource coordination skills in fast-paced environment. Demonstrates solid problem-solving abilities and effective communication techniques. Seeking to transition into new field to leverage and expand these skills for impactful client-focused work.
Overview
2
2
years of professional experience
Work History
Special Education Aide
Queensbury Union Free School District
11.2024 - 06.2025
- Assisted teachers in classroom management, promoting a positive and inclusive environment for all students.
- Led small group instruction sessions tailored specifically to address diverse learning needs within the classroom population.
- Provided one-on-one support to students with physical, emotional, or behavioral challenges during classroom activities.
- Assisted in the development of functional life skills for students with intellectual and developmental disabilities.
- Collaborated with educational staff to monitor student progress and adjust instructional methods as needed.
- Facilitated communication between educators, parents, and specialists to enhance student support systems.
- Managed crisis situations effectively while maintaining a calm demeanor that minimized distractions from the educational process.
Case Manager
WAIT House
05.2024 - 11.2024
- Assessed client needs and developed individualized care plans to enhance service delivery.
- Coordinated resources and services to facilitate comprehensive client support and engagement.
- Monitored client progress and adjusted interventions to ensure alignment with established goals.
- Documented case notes accurately in compliance with organizational policies and standards.
- Collaborated with multidisciplinary teams to streamline communication and enhance service effectiveness.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Youth Care Worker
WAIT House
05.2023 - 05.2024
- Supported youth in daily activities and routines to promote engagement and stability.
- Monitored behavior and provided appropriate interventions to ensure safety.
- Fostered positive relationships with youth, building a trusted support system.
- Documented observations and incidents accurately for progress tracking.
- Participated in training sessions to enhance skills in crisis intervention techniques.
- Improved communication skills among youths by encouraging group discussions and collaborative projects.
Education
Bachelor of Science - Psychology
University At Albany
Albany, NY05-2025
Skills
- Problem-solving
- Time management
- Case documentation
- Organization and multitasking
- Documentation and reporting
- Relationship building
- Decision-making
- Client advocacy
- Team collaboration
Timeline
Special Education Aide
Queensbury Union Free School District
11.2024 - 06.2025
Case Manager
WAIT House
05.2024 - 11.2024
Youth Care Worker
WAIT House
05.2023 - 05.2024
Bachelor of Science - Psychology
University At Albany
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