Alaina Curless
South Jordan
Summary
Responsible and dependable individual with a strong background in client-focused service. Known for clear communication, reliability, and the ability to handle tasks with care and professionalism. Skilled in problem-solving, staying organized, and creating a positive experience for others.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
Work History
House and Pet Sitter
Myself, Alaina
Salt Lake City
02.2023 - 09.2025
- Successfully operated a trusted, client-focused dog sitting business with a strong reputation for reliability and communication.
- Earned 140+ five-star reviews on the platform rover, reflecting exceptional customer satisfaction and repeat business.
- Provided attentive, personalized care for dogs of all breeds, ages, and special needs, including administering medication and managing behavioral concerns.
- Built lasting relationships with pet owners through clear communication, consistent updates, and high-quality service.
Customer Service Representative
Ultradent
South Jordan
09.2023 - 01.2024
- Assisted customers with inquiries regarding products and services.
- Processed orders efficiently using company software
- Handled customer complaints to ensure satisfaction and resolution.
- Maintained accurate records of customer interactions and transactions.
Customer Service Manager
Jamba Juice
Salt Lake City
04.2020 - 05.2023
- Resolved customer inquiries and complaints in a timely and efficient manner.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Provided exceptional customer service to ensure customer satisfaction.
Education
West Jordan High School
West Jordan, UTSkills
- Patience
- Adaptability
- Computer literacy
- Communication
- Fast learner
- Customer service skills
- Problem-solving
- Attention to detail
References
References available upon request.
Timeline
Customer Service Representative
Ultradent
09.2023 - 01.2024
House and Pet Sitter
Myself, Alaina
02.2023 - 09.2025
Customer Service Manager
Jamba Juice
04.2020 - 05.2023
West Jordan High School