Summary
Overview
Work History
Education
Skills
Timeline
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Alaina Dobrowolski

Traverse City,MI

Summary

Organized and dependable individual. Enjoy working independently as well as collaborating with others.

Detailed-oriented team player, with the ability to handle multiple projects simultaneously.

Overview

3
3
years of professional experience

Work History

Cleaning Assistant

Borealis Homes
06.2023 - Current
    • Mopped and vacuumed floors to remove residue and restore finished appearance.
    • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
    • Used time management and efficient cleaning methods to meet deadlines.
    • Handled equipment, chemicals, and materials properly and with caution.
    • Scrubbed and sanitized to maintain healthy environment.
    • Treated stains and damaged areas to restore value.
    • Met established regulatory and organizational guidelines mandating cleanliness.
    • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
    • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
    • Replaced light bulbs and other electrical fixtures as needed.
    • Providing customer service to improve cleanliness.

Assistant Store Manager

Momentum Outfitters
05.2022 - 08.2023
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Trained new employees on proper protocols and customer service standards.

Coffee Barista

Fresh Coast Market
04.2020 - 05.2022
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages.
  • Kept product inventory stocked during times of customer congestion and high demand.

Education

High School Diploma -

West Senior High School
Traverse City, MI
06.2023

Skills

  • Customer Experience
  • Employee Performance
  • Management
  • Supply Replenishment
  • Lawncare and Landscaping
  • Public Safety
  • Checklists and Recordkeeping
  • Inventory Restocking

Timeline

Cleaning Assistant

Borealis Homes
06.2023 - Current

Assistant Store Manager

Momentum Outfitters
05.2022 - 08.2023

Coffee Barista

Fresh Coast Market
04.2020 - 05.2022

High School Diploma -

West Senior High School
Alaina Dobrowolski