Alaina Dobrowolski
Traverse City,MI
Summary
Organized and dependable individual. Enjoy working independently as well as collaborating with others.
Detailed-oriented team player, with the ability to handle multiple projects simultaneously.
Overview
3
3
years of professional experience
Work History
Cleaning Assistant
Borealis Homes
Leland, MI
06.2023 - Current
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Scrubbed and sanitized to maintain healthy environment.
- Treated stains and damaged areas to restore value.
- Met established regulatory and organizational guidelines mandating cleanliness.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Replaced light bulbs and other electrical fixtures as needed.
- Providing customer service to improve cleanliness.
Assistant Store Manager
Momentum Outfitters
Traverse City, MI
05.2022 - 08.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Trained new employees on proper protocols and customer service standards.
Coffee Barista
Fresh Coast Market
Traverse City, MI
04.2020 - 05.2022
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages.
- Kept product inventory stocked during times of customer congestion and high demand.
Education
High School Diploma -
West Senior High School
Traverse City, MI06.2023
Skills
- Customer Experience
- Employee Performance
- Management
- Supply Replenishment
- Lawncare and Landscaping
- Public Safety
- Checklists and Recordkeeping
- Inventory Restocking
Timeline
Cleaning Assistant
Borealis Homes
06.2023 - Current
Assistant Store Manager
Momentum Outfitters
05.2022 - 08.2023
Coffee Barista
Fresh Coast Market
04.2020 - 05.2022
High School Diploma -
West Senior High School