Summary
Overview
Work History
Education
Skills
Timeline
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Alaina Dobrowolski

Traverse City,MI

Summary

Organized and dependable individual. I enjoy working independently and collaborating with others.

Detail-oriented team player with the ability to handle multiple projects simultaneously. Skilled barista with background in high-volume coffee shops. I have a strong knowledge of diverse coffee brewing methods and customer service skills. Known for creating comfortable customer environments and managing team workflow efficiently. Committed to maintaining cleanliness, quality, and customer satisfaction in all work areas.

Overview

5
5
years of professional experience

Work History

Barista

Books-A-Million
11.2023 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Operated cash registers to process customer payments.
  • Washed and cleaned coffee maker, French press, and espresso machine.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.

Cleaning Assistant

Borealis Homes
06.2023 - 09.2024
  • Cleaned and sanitized bathrooms, kitchens, and other areas following established health protocols.
  • Mopped and vacuumed floors to remove residue and restore professional appearance.
  • Cleaned and polished glass doors, mirrors, and surfaces to maintain a polished look.
  • Used efficient cleaning methods and time management to meet deadlines consistently.
  • Handled cleaning equipment and chemicals safely and in compliance with guidelines.
  • Provided customer service to ensure a clean, welcoming environment.

Assistant Store Manager

Momentum Outfitters
05.2022 - 08.2023
  • Trained new employees on proper procedures and customer service standards.
  • Supervised and evaluated staff to improve performance and achieve daily goals.
  • Maintained positive customer relationships.
  • Managed opening and closing procedures and suggested changes to improve efficiency.
  • Processed payments accurately, including handling cash, credit, and debit transactions.
  • Managed the day-to-day operations of the store, including customer service, inventory management, and staff scheduling.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.

Coffee Barista

Fresh Coast Market
04.2020 - 05.2022
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages.
  • Kept product inventory stocked during times of customer congestion and high demand.

Education

High School Diploma -

West Senior High School
Traverse City, MI
06.2023

Bachelor of Science -

Central Michigan University
Mount Pleasant, MI

Skills

  • Time Management
  • Communication
  • Problem-Solving
  • Attention to Detail
  • Teamwork
  • Adaptability
  • Leadership
  • Customer Service
  • Reliability
  • Work Ethic

Timeline

Barista

Books-A-Million
11.2023 - Current

Cleaning Assistant

Borealis Homes
06.2023 - 09.2024

Assistant Store Manager

Momentum Outfitters
05.2022 - 08.2023

Coffee Barista

Fresh Coast Market
04.2020 - 05.2022

High School Diploma -

West Senior High School

Bachelor of Science -

Central Michigan University

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