Alaina Figueroa
Bolingbrook,IL
Summary
Aesthetician school graduate with over 5 years of experience in hospitality as a restaurant supervisor and bartender. Skilled in customer service, team leadership, multitasking, and creating positive client experiences. Passionate about skincare and wellness, with hands on training in facials, waxing, and client consultations. Eager to grow in both the beauty and service industries, bringing professionalism, adaptability, and a strong work ethic to every role!
Overview
6
6
years of professional experience
Work History
Supervisor
Bd’s Mongolian Grill
, IL
01.2021 - 07.2025
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Bartender
Bd’s Mongolian Grill
Bolingbrook, IL
11.2019 - 07.2025
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Greeted customers and provided excellent customer service.
- Attended regular training sessions to stay updated on new products or trends.
Education
Diploma in Esthetics - Esthetics
Universal Spa Training Academy, Inc.
Downers Grove, IL08-2024
High School Diploma -
Bolingbrook Highschool
Bolingbrook06-2019
Skills
- Skincare Treatments: Facials, chemical peels, microdermabrasion
- Hair Removal: Waxing
- Makeup Application
- Product Knowledge: Extensive understanding of skincare products and ingredients
- Customer Service: Strong client relationship management and service skills
- Communication: Effective verbal and written communication
- Sales
- Sanitation and Safety: Adherence to hygiene and safety protocols
- Time Management: Efficient appointment scheduling and treatment management
Certifications
- 5 Day Accelerated Aesthetics Including Medical - Aesthetics Exposed by Terri Wojak - 2024
- Barbicide Certified - 2024
- Aesthetics Certificate of Proficiency for Brazilin Waxing - Executive Director of Education Felicia Tyler- 2024
- Avanced Aesthetics Class Certificate of Proficiency - Executive Director of Education Felicia Tyler- 2024
Timeline
Supervisor
Bd’s Mongolian Grill
01.2021 - 07.2025
Bartender
Bd’s Mongolian Grill
11.2019 - 07.2025
Diploma in Esthetics - Esthetics
Universal Spa Training Academy, Inc.
High School Diploma -
Bolingbrook Highschool
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