Alaina Gardner
Lawrence,KS
Summary
Organized and dependable student successful at managing multiple priorities with a positive attitude. Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with individuals through compassion and care.
Overview
7
7
years of professional experience
Work History
Front Desk Associate
Snap Fitness 24/7
03.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Assistant Manager
Restore Hyper Wellness
01.2020 - 04.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Quality Supervisor
Bird Janitorial
01.2017 - 01.2020
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Monitored staff organization and suggested improvements to daily functionality.
Education
Bachelors of Dietetics - Nutrition
Kansas State University
05.2025
Associate of Science - Nutrition
Johnson County Community College
Overland Park, KS05.2023
Skills
- Disciplined Leadership
- Behavior Redirection
- Behavior Support
- Relationship Issues Management
- Creative Thinking
- Emotional Support
Timeline
Front Desk Associate
Snap Fitness 24/7
03.2023 - Current
Assistant Manager
Restore Hyper Wellness
01.2020 - 04.2023
Quality Supervisor
Bird Janitorial
01.2017 - 01.2020
Bachelors of Dietetics - Nutrition
Kansas State University
Associate of Science - Nutrition
Johnson County Community College