Alaina Gilmor
Lake Elsinore,CA
Summary
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need. Customer service is huge to me I am a people person and love interacting with people. Great at looking outside the box, coming up with new solutions.
Overview
26
26
years of professional experience
2000
2000
years of post-secondary education
Work History
Caregiver
Self employed
Lake Elsinore, California
05.2023 - Current
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Customer Service Manager
Diamond Gardens
Perris, California
01.2015 - 05.2023
- Developed policies and procedures related to customer service operations.
- Liaised with other departments such as marketing, sales, IT to ensure smooth functioning of all activities related to customer service operations.
- Served as point-of-contact between customers and internal teams regarding escalated issues requiring special attention.
Restaurant Manager
Juan Pollo
Lake Elsinore, California
10.2007 - 10.2014
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
Dispatcher sales
Coachella valley aggregates
Coachella, California
01.2000 - 08.2007
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Interacted with local law enforcement agencies when responding to incidents in progress.
Education
Santiago High School
Corona, CASkills
- Meal preparation
- Safety monitoring
- Health observation
- Medication management
- Customer service
- Communication
- Sales
Timeline
Caregiver
Self employed
05.2023 - Current
Customer Service Manager
Diamond Gardens
01.2015 - 05.2023
Restaurant Manager
Juan Pollo
10.2007 - 10.2014
Dispatcher sales
Coachella valley aggregates
01.2000 - 08.2007
Santiago High School
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