Alaina Gomez
Santa Barbara,ca
Summary
Friendly professional with a strong background in food and beverage service. Responsible and adaptable to fast-paced, changing restaurant environments, and skilled at meeting the needs of diverse customers. Dedicated to delivering positive customer experience through genuine care and hospitality.
Overview
8
8
years of professional experience
Work History
Wine Merchant
Corks N Crowns
Santa Barbara, CA
10.2022 - 09.2023
- Demonstrated knowledge of wines by origin, type, vintage, and flavor profile.
- Greeted customers upon arrival, explained menu items and provided wine recommendations.
- Demonstrated communication skills in electively explaining and securing wine club memberships.
Barista
Java Station
Santa Barbara , CA
09.2020 - 09.2022
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Server
Brother Burritos
Hermosa Beach, CA
01.2016 - 11.2018
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Performed opening and closing duties such as counting money in register drawers or restocking supplies.
- Ensured that all restaurant safety guidelines were followed at all times.
Education
Bachelor of Science - Sociology
University of California - Los Angeles
Los Angeles, CA06-2025
Associate of Science - Sociology
Santa Barbara City College
Santa Barbara, CA05-2023
Skills
- Service industry knowledge
- Organizational Skills
- Effective Communication
- Interpersonal Skills
- Positive and professional
- proficient at working closely with diverse teams
Timeline
Wine Merchant
Corks N Crowns
10.2022 - 09.2023
Barista
Java Station
09.2020 - 09.2022
Server
Brother Burritos
01.2016 - 11.2018
Bachelor of Science - Sociology
University of California - Los Angeles
Associate of Science - Sociology
Santa Barbara City College