Alaina Hadaway
Normal,IL
Summary
Service-oriented individual skilled in customer interaction and conflict resolution. Experienced in delivering high-quality service and fostering teamwork, ready to leverage these strengths to enhance camper experiences and promote safety in all activities.
Overview
3
3
years of professional experience
Work History
Day Camp Counselor
Channahon Park District
Channahon, Illinois
05.2025 - 08.2026
- Successfully planned and organized team-building exercises and recreational games.
- Ensured camper safety by monitoring all outdoor and indoor activities closely.
- Maintained open communication with parents about children's participation and behavior issues.
- Acted quickly in emergencies, prioritizing camper safety above all.
- Engaged in staff meetings focused on enhancing program effectiveness.
- Increased participation by promoting both new and existing camp events vigorously.
Barista
Starbucks
Minooka, Illinois
07.2024 - 01.2025
- Crafted high-quality beverages according to established recipes and standards.
- Delivered friendly customer service while promptly addressing inquiries.
- Maintained cleanliness and organization of workstations and dining areas.
- Managed cash register transactions, ensuring accurate payment processing.
- Stocked inventory, guaranteeing availability of supplies for service.
- Collaborated with team members to foster a positive work environment.
- Described menu items to customers, suggesting products based on preferences.
Front End Cashier
Walmart
Morris, Illinois
02.2023 - 01.2024
- Processed customer transactions efficiently and accurately during busy shifts.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty encouragement.
- Trained new cashiers on procedures, policies, and customer service standards.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Greeted customers warmly and asked if they needed help.
- Packed and bagged products according to customer preferences.
- Kept register terminal area and store clean and orderly.
- Ensured that all checkout areas were adequately stocked with bags, paper rolls and other supplies.
Education
Bachelor of Science - Psychology
Illinois State University
Normal, IL05-2029
High School Diploma -
Minooka Community High School
Minooka, IL05-2025
Skills
- Child supervision
- Activity planning
- Team building
- Safety awareness
- Customer service
- Conflict resolution
- Opening and closing duties
- Quality control
- Time management
- Adaptability and creativity
- Communication skills
- Cash handling
Timeline
Day Camp Counselor
Channahon Park District
05.2025 - 08.2026
Barista
Starbucks
07.2024 - 01.2025
Front End Cashier
Walmart
02.2023 - 01.2024
Bachelor of Science - Psychology
Illinois State University
High School Diploma -
Minooka Community High School