Summary
Overview
Work History
Education
Skills
Timeline

Alaina Hancock

Summary

Highly motivated and detail-oriented professional with a Bachelor of Arts in Criminal Justice and a minor in Sociology. Proven experience in investigation, compliance, and critical thinking, with a demonstrated ability to manage time effectively in high-stress, fast-paced environments. Seeking to leverage my skills in analysis, communication, and client service in a Financial Crimes Analyst role.

Overview

6
6
years of professional experience

Work History

Community Services Student Ranger

UNC Charlotte
09.2023 - 12.2024
  • Assisted law enforcement by monitoring campus activities and reporting suspicious behaviors.
  • Conducted safety patrols across campus and ensured compliance with safety protocols.
  • Trained and mentored new rangers, contributing to the program's growth and efficiency.

Waitress

Heartsfield of Cary
05.2024 - 08.2024
  • Delivered exceptional customer service in a fast-paced environment, anticipating needs and building strong client relationships.
  • Supported operational efficiency by maintaining attention to detail and prioritizing client satisfaction.

Team Member

Chicken Salad Chick
03.2022 - 08.2023
  • Performed critical opening and closing duties, ensuring readiness and compliance with operational standards.
  • Collaborated with team members to maintain efficiency and meet organizational goals.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Bistro Team Member

Lifetime Fitness Center
05.2019 - 08.2019
  • Interacted with customers to provide a welcoming experience and resolve inquiries.
  • Assisted with food preparation and maintained adherence to safety protocols.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.

Education

Bachelor of Arts - Criminal Justice

University of North Carolina At Charlotte, Charlotte, NC
12-2024


  • Dean's List - Spring 2024

Skills

  • Investigative and Analytical Skills: Proven ability to identify issues, assess risks, and provide solutions
  • Compliance and Policy Knowledge: Experience with processes ensuring adherence to safety and regulatory protocols
  • Client Service and Communication: Strong interpersonal and communication skills to build relationships and resolve issues effectively
  • Technical Proficiency: Proficient in Microsoft Office applications (Word, Excel, PowerPoint) and other computer systems
  • Adaptability and Flexibility: Thrives in fast-paced environments requiring quick decision-making and prioritization of tasks
  • Time Management: Demonstrated ability to balance multiple responsibilities while meeting deadlines

Timeline

Waitress - Heartsfield of Cary
05.2024 - 08.2024
Community Services Student Ranger - UNC Charlotte
09.2023 - 12.2024
Team Member - Chicken Salad Chick
03.2022 - 08.2023
Bistro Team Member - Lifetime Fitness Center
05.2019 - 08.2019
University of North Carolina At Charlotte - Bachelor of Arts, Criminal Justice
Alaina Hancock