Alaina Hughes
Holiday,FL
Summary
A position in which I can apply my current education, experience, and skillset while receiving guidance from a professional.
Overview
14
14
years of professional experience
Work History
House Cleaner
Leah's Cleaning Service
Holiday, FL
02.2025 - Current
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Changed bed linens and collected soiled linens for cleaning.
- Hand-dusted and wiped down residential furniture, fixtures, and window sills to keep areas clean and comfortable.
House Cleaner
Cleaning Authority
Wyoming, MI
01.2024 - 12.2024
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office & residential furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings with cloth.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Office Administrative Assistant
New Growth Tree Service
Dorr, MI
03.2023 - 03.2024
- Answered and responded to inquiries from callers seeking information and booking appointments.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Scheduling estimates, sending and responding to quotes, receiving deposits and payments.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Tractor Parts Sales
Wolf Kubota
Byron Center, MI
08.2021 - 03.2023
- Tractor and Equipment parts sales.
- Answering phones and call transfers.
- Interacted with customers to ensure good customer relations.
- Cleaned and maintained stock and shelves.
- Took inventory of parts.
- Searched and pulled parts from stock for customers and store transfers.
Floral Department Manager
Mitten Floral
Wyoming, MI
02.2020 - 08.2021
- Managed rental inventory items.
- Assemble garlands, boutonnieres, corsages, and bridesmaids bouquets.
- Managed store front, including phone calls, taking orders, and addressing customer complaints.
- Managed rental items storage organization and returns.
Wedding Florist
Stems Market
Grandville, MI
09.2018 - 06.2019
- Sort and prepare product for use.
- Assemble garlands, boutonnieres, corsages, and bridesmaids bouquets.
- Foam work.
- Facility clean-up.
Florist
Sunnyslope Floral
Grandville, MI
07.2018 - 08.2018
- Created FTD floral arrangements.
- Created designer choice arrangements.
- Office work and facility clean-up.
- Worked front counter.
Parts Delivery
Napa Auto Parts
Wayland, MI
04.2017 - 04.2018
- Ran parts to and from store.
- Interacted with customers to ensure good customer relations.
- Cleaned and maintained company vehicles.
- Took inventory of parts.
- Searched and pulled parts from stock for customers and store transfers.
Sales Associate/Cashier
Ace Hardware
Caledonia, MI
04.2014 - 04.2017
- Greet customers and ascertain what each customer wants or needs.
- Describe merchandise and explain use, operation, and care of merchandise based on customer needs and desires.
- Answer questions regarding the store and its merchandise.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Place special orders or call other stores to find desired items.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
- Work the register.
- Work at paint counter.
Office Personnel
Impact Mobile Repair
Middleville, MI
01.2012 - 05.2014
- Sent out customer invoices.
- Managed customer accounts.
- Balanced check book.
- Dispersed pay checks.
- Acted as parts runner.
Education
Graphic Arts & Design
Grand Rapids Community College
Grand Rapids, MIGraphic Arts and Design
Allegan County Tech Center
Allegan, MI05.2016
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Lake Michigan Community College
Benton Harbor, MI05.2016
Skills
- Works very well in team environments
- Focused on providing quality work
- A very punctual attendance record
- Utilize critical thinking skills to solve problems
- Quick to learn and retain new information
- Provide excellent customer service
- Very creative and artistic
- Good at developing ideas
- Proper phone edict and customer service
- Deescalating upset customers
Photography
- Specialize in newborn and senior photos.
- Family photos.
- Inventory photos.
- Photo editing/correcting.
Graphic Design
- Created logos for local business.
- Designed invitations for multiple events.
- Designed sales fliers and ads.
Timeline
House Cleaner
Leah's Cleaning Service
02.2025 - Current
House Cleaner
Cleaning Authority
01.2024 - 12.2024
Office Administrative Assistant
New Growth Tree Service
03.2023 - 03.2024
Tractor Parts Sales
Wolf Kubota
08.2021 - 03.2023
Floral Department Manager
Mitten Floral
02.2020 - 08.2021
Wedding Florist
Stems Market
09.2018 - 06.2019
Florist
Sunnyslope Floral
07.2018 - 08.2018
Parts Delivery
Napa Auto Parts
04.2017 - 04.2018
Sales Associate/Cashier
Ace Hardware
04.2014 - 04.2017
Office Personnel
Impact Mobile Repair
01.2012 - 05.2014
Graphic Arts and Design
Allegan County Tech Center
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Lake Michigan Community College
Graphic Arts & Design
Grand Rapids Community College