Alaina Johnson
Oakland,TN
Summary
Dedicated Medical Assistant with experience at Family First Primary Care, skilled in HIPAA compliance and patient scheduling. Proven ability to enhance patient care through effective communication and teamwork. Recognized for training new staff and optimizing workflow, contributing to improved health outcomes and patient satisfaction. Reliable and empathetic professional committed to quality care.
Offering excellent customer service skills and ability to maintain clean and organized work area, eager to learn and develop in fast-paced environment. Delivers understanding of food safety regulations and cash handling procedures, ensuring compliance and efficiency. Ready to use and develop customer interaction and multitasking skills in Fountain/Barista role.
Developed leadership, team management, and operational planning skills in fast-paced, team-oriented environment. Seeking to transition into new field, bringing focus on communication, problem-solving, and adaptability. Aims to contribute to dynamic team setting with strong foundation in leadership and operational excellence.
Overview
2
2
years of professional experience
Work History
Crew Leader
Sonic Drive-In
07.2025 - Current
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored new crew members, fostering a collaborative team environment.
- Streamlined workflow processes to enhance efficiency and reduce downtime.
- Monitored inventory levels, coordinating with suppliers for timely replenishment.
Medical Assistant
Family First Primary Care
09.2024 - Current
- Administered patient care, including vital sign monitoring and health history documentation.
- Assisted physicians during examinations and procedures to enhance workflow efficiency.
- Managed electronic health records, ensuring accuracy and compliance with regulations.
- Educated patients on medication usage and preventive care strategies for better health outcomes.
- Coordinated appointment scheduling and follow-up calls to optimize patient flow.
- Trained new staff on office protocols and best practices to maintain high-quality care standards.
Fountain Worker
Sonic Drive-in
08.2023 - Current
- Operated fountain equipment to prepare and serve beverages efficiently.
- Adapted quickly to new tasks and responsibilities in a fast-paced environment.
- Maintained cleanliness and organization of work area to ensure safety and compliance.
- Collaborated with team members to enhance workflow and improve customer satisfaction.
- Monitored inventory levels, restocking supplies as needed for smooth operations.
Education
Diploma - Medical Assistant
Tennessee College of Applied Technology
Whiteville, TN08-2024
High School Diploma -
Fayette Ware High School
Somerville, TN05-2023
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Strong communication skills
- Patience and empathy
- Efficient multitasking
- Positive attitude
- Teamwork and collaboration
- Reliability and punctuality
Timeline
Crew Leader
Sonic Drive-In
07.2025 - Current
Medical Assistant
Family First Primary Care
09.2024 - Current
Fountain Worker
Sonic Drive-in
08.2023 - Current
Diploma - Medical Assistant
Tennessee College of Applied Technology
High School Diploma -
Fayette Ware High School