Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Alaina Kloefkorn

Snoqualmie Pass

Summary

Service Worker with strong communication skills and a proven background in customer service. Quick learner adept at engaging with diverse communities and fostering positive relationships. Committed to delivering exceptional service and enhancing customer experiences. Passionate about outdoor activities and community involvement.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Accounting Office Manager

Cascade Properties and Investments/TCTPM
10.2024 - Current

Manage accounts payable and receivable for Cascade Team Property Management.

  • Oversee financial transactions for vendor payments and tenant collections.
  • Ensure accurate invoice processing, payment management, and balance reconciliation.
  • Maintain comprehensive financial records and detailed reports.
  • Assist in month-end and year-end closing procedures.
  • Deliver exceptional customer service to vendors and tenants.
  • Identify opportunities for process improvements to enhance efficiency and accuracy.

Ski Lift Operator

Summit At Snoqualmie
12.2019 - 04.2025
  • Ensured safe, efficient operation of ski lifts while prioritizing guest safety and satisfaction.
  • Operated ski lifts, assisting guests with loading and unloading processes.
  • Coordinated with Ski Patrol during emergencies to guarantee guest safety.
  • Verified optimal conditions for ramps and corrals, enhancing loading efficiency.
  • Maintained lift mazes, ramps, and signage for clear navigation.
  • Conducted pre-operation inspections and cleared excess snow from lift areas.
  • Educated guests on proper lift usage to minimize accident risks.
  • Performed routine maintenance checks on equipment to uphold operational standards.

Assistant Manager

Dru Bru
12.2022 - 11.2024
  • Oversaw day-to-day operations to achieve high standards in performance and service.
  • Developed expertise in beer styles, alongside a solid grasp of brewing processes.
  • Enhanced accuracy in cash intake and deposits through diligent monitoring.
  • Supported draft line cleaning and managed taproom inventory along with various maintenance duties.

Team Lead

Karakoram
09.2021 - 12.2022
  • Supervised daily warehouse operations to ensure efficient workflow and safety.
  • Received invoices and processed necessary goods for completion.
  • Collaborated with team members to build components for snowboard binding line.
  • Manufactured accessories required for binding line and customer orders.
  • Ensured timely completion of bindings and accessories for shipping.
  • Keep the stoke up :)

Education

High School Diploma -

Mount Si High School
Snoqualmie, WA
06-2019

Skills

  • Exceptional Customer Service
  • Attention to detail
  • Time management
  • Team player
  • Quality control
  • Problem-solving
  • Cleanliness and hygiene
  • Maintaining equipment

Certification

Cicerone Certified Beer Server.

Interests

I love the outdoors! I live at Snoqualmie Pass, so during the winter I am snowboarding almost everyday, and splitboarding with my border collie I enjoy surfing, backpacking, hiking, and climbing during the spring-fall months I love meeting people who enjoy our beautiful outdoor spaces, and strive to keep these places beautiful for the next generation

Timeline

Accounting Office Manager

Cascade Properties and Investments/TCTPM
10.2024 - Current

Assistant Manager

Dru Bru
12.2022 - 11.2024

Team Lead

Karakoram
09.2021 - 12.2022

Ski Lift Operator

Summit At Snoqualmie
12.2019 - 04.2025

High School Diploma -

Mount Si High School
Alaina Kloefkorn