Alaina Leger
Beaumont
Summary
Focused parts manager well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering 3 years of progressive experience in field.
Overview
4
4
years of professional experience
Work History
Parts Counter Person
Doggett Collision
08.2024 - Current
- Processed customer orders efficiently, ensuring accurate fulfillment of parts requests.
- Assisted customers with product selection, providing expert advice on parts and accessories.
- Maintained organized inventory system, enhancing accessibility and reducing search times for parts.
- Collaborated with suppliers to streamline ordering processes and improve delivery timelines.
- Trained new staff on inventory management software and best practices for customer service.
- Resolved customer complaints promptly, improving overall satisfaction and loyalty to the business.
- Monitored stock levels regularly, identifying trends to optimize inventory replenishment schedules.
- Implemented process improvements that enhanced workflow efficiency in the parts counter operations.
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
Parts Driver
Orielly Auto Parts
01.2024 - 08.2024
- Delivered automotive parts efficiently to customers and local businesses.
- Managed inventory by tracking stock levels and restocking supplies as needed.
- Operated delivery routes, ensuring timely arrival while adhering to safety regulations.
- Collaborated with team members to optimize delivery schedules and improve service quality.
OFFICE MANAGER
V-Z Marine
08.2023 - 01.2024
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained computer and physical filing systems.
- Managed office operations while scheduling appointments for service calls or tickets.
PARTS MANAGER
AutoZone
01.2021 - 08.2023
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
- Ordered parts for customers, repair shops, and service departments for use in Type equipment.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
Education
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Franks Education
06.2014
Skills
- Operations Management
- Expense Reporting
- Bookkeeping
- Dispatch service tickets
- Order parts
Timeline
Parts Counter Person
Doggett Collision
08.2024 - Current
Parts Driver
Orielly Auto Parts
01.2024 - 08.2024
OFFICE MANAGER
V-Z Marine
08.2023 - 01.2024
PARTS MANAGER
AutoZone
01.2021 - 08.2023
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Franks Education
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