ALAINA LEON
Woodlawn,TN
Summary
Dedicated nursing student currently working towards Bachelor in Science Nursing. Currently working as a Nurse Extern for the last two years. Solid understanding of role of nurses in interdisciplinary environments. Excellent clinical and people skills. Skilled in patient screening, care plan implementation and interdisciplinary collaboration. Experienced within healthcare setting in supportive roles and ready to expand on knowledge base through practical experience as a Registered Nurse.
Overview
10
10
years of professional experience
Work History
Nurse Extern
TriStar Centennial Medical Center
12.2021 - Current
- Recorded vital signs and intake and output of patients and documented information in charts.
- Monitored patient vital signs and reported any changes to nursing staff.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
- Assisted with patient ambulation and use of mobility assistance aids to reduce risks.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Managed patients recovering from medical or surgical procedures.
- Worked alongside experienced nursing professionals to learn new procedures.
- Collaborated with nurse preceptors and other medical staff to achieve quality patient outcome goals.
- Maintained comfort and safety of each patient through careful monitoring and knowledge application.
- Attended medical procedures to increase nursing expertise and advance training.
- Built rapport with patients and members of patients' support systems.
Childcare Attendant
YMCA
11.2019 - 05.2021
- Sought out and implemented methods to improve service and team performance to boost business sustainability
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options
- Educated waiters on the menu, memorization strategies and how to convey information in a positive and upbeat manner
- Enforced staff performance and service standards to deliver consistent and positive customer experiences
- Coordinated optimal guest relations from initial contact through final
- Check-out to boost satisfaction and brand loyalty
- Dedicated to ensuring customer satisfaction by remaining accessible and friendly
- Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation
- Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders
- Success multitasking while remaining professional and courteous in fast-paced environments
- Supervise children for several hours a day while parents work out
- Engage kids in safe, active, and mentally stimulating play sessions
- Create a safe, friendly environment in the Nursery/Activity Zone with quality supervision and caring service for the members and their children
- Work with children in different age groups
- CPR certified
Server Trainer
Blue Ridge Dining
09.2019 - 09.2020
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Monitored new server performance and offered continuous support throughout training period.
- Assisted in new server onboarding and orientation to cultivate seamless transitions.
- Established and maintained positive relationships with trainees to drive successful learning outcomes.
- Provided feedback and guidance to help servers develop industry skills and knowledge.
- Provided continuous evaluation and feedback to server employees.
Server Team Lead
On the Border
07.2013 - 09.2016
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency
- Maintained optimal inventory levels and kept food costs in line with budget limitations
- Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques
- Trained workers in every restaurant position, including food preparation, money handling and cleaning roles
- Handled escalated customer complaints to provide full resolutions and promote loyalty
- Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
Education
Bachelor of Science - Nursing
Austin Peay State University
Clarksville, TN12.2023
Associate of Science -
Austin Peay State University
Clarksville, TN12.2022
Associate of Science -
Hopkinsville Community College
Hopkinsville, KY12.2019
Associate of Arts -
Hopkinsville Community College
Hopkinsville, KY12.2019
Skills
- Multitasking
- Organization
- Problem solver
- Dedicated and hard working
- Positive and cheerful
- Punctual
- First Aid/CPR
- Relationship development
- Communications
- Team building
- Energetic
- Injection Administration
- Infection Control
- Compassionate and Caring
- Wound Prevention
Timeline
Nurse Extern
TriStar Centennial Medical Center
12.2021 - Current
Childcare Attendant
YMCA
11.2019 - 05.2021
Server Trainer
Blue Ridge Dining
09.2019 - 09.2020
Server Team Lead
On the Border
07.2013 - 09.2016
Bachelor of Science - Nursing
Austin Peay State University
Associate of Science -
Austin Peay State University
Associate of Science -
Hopkinsville Community College
Associate of Arts -
Hopkinsville Community College