Alaina Love
Rev
Saint Charles,IL
24
years of professional experience
1
Certification
1
Language
I am a graduate student at Capella University studying in the Clinical Mental Health Counseling program. I am preparing to find a practicum site now - Practicum dates: April 12, 2027 - June 18, 2027 - where I can present my knowledge and skills within the field of counseling, and grow and learn under the guidance of one of your experienced therapists.
Work History
Freelance Transcriber
4 Years 6 Months- Corrected audio and video files for Rev clients, ensuring high-quality deliverables.
- Ensured accuracy of audio and video files for clients.
- Completing files by deadlines.
- Prioritized adherence to guidelines and client privacy standards.
Lead Teacher
4 Months- Utilized tadpole app to develop lesson plans and communicate updates to families and co-workers.
- Established safe and engaging environment for children to promote learning and development.
- Transitioned between infant and kindergarten classrooms to support teachers.
- Fostered strong relationships with families and parents to enhance child support and engagement.
Sales Associate
4 Months- Learning the needs of the client: any pain, etc. to fit them properly.
- Identified client needs to provide tailored fittings for optimal comfort.
- Conducted follow-up calls at 30, 60, and 90 days to ensure client satisfaction and address any ongoing concerns.
- Building relationships with clients and co-workers.
- Stocked shelves with merchandise for optimal display and accessibility.
- Observed clients leave store pain-free, enabling them to engage in previously limited activities.
Health and Wellness Consultant
10 Months- Meet one on one with clients.
- Explored clients' goals and interests to tailor personalized wellness plans.
- Identified barriers clients faced in achieving weight loss goals to provide targeted support.
- Share personal stories from my own experience being a Jenny Craig client.
- Celebrating wins with clients and keeping their confidence up during hurdles in their journey.
- Managed inventory by organizing and stocking shelves with products.
- Making calls to new clients and to previous clients.
- Conducted outreach calls to new and returning clients to discuss services.
- Inventory/Stocking.
Groom/Horse Trainer
8 Years 6 Months- Groom 2003-2005
- Tacked horses for students and instructed them on proper tacking techniques to enhance their skills.
- Groomed horses daily, fed them nutritious meals, and ensured they had clean water.
- Maintained cleanliness in stables and riding areas while organizing and stocking supplies.
- Kept friendly/helpful relationships with students as well as their parents.
- Kept great relationships with instructors and co-workers.
- Executed daily tasks as outlined in the to-do list to maintain operational efficiency.
- Horse Trainer 2005-2011
- Rode young horses and trained them to make sure they were safe for students to learn on.
- Documented daily progress of horses for owner and clients to ensure transparency and track development.
- Exhibited horses for Fox Meadow Farms and clients to showcase training results and enhance their marketability.
Sales Associate/Cashier
1 Year- Assisting customers in finding items they are looking for and recommending items that can be sold along with what they were looking for.
- Directing customers to correct area of store.
- Assisted customers in locating items and recommended complementary products to enhance their shopping experience.
- Managed inventory levels by restocking shelves with products to ensure availability for customers.
- Maintained store cleanliness and organization, responded to calls and emails, and ordered products as needed.
- Inventory/stocking.
- Achieved sales goals by providing exceptional customer service and product knowledge.
Education
Master's degree - Clinical mental health counseling
Remote - in-person
Bachelor of Arts - Psychology
Remote
Associate
High school diploma
Skills
Sales
Medical terminology
Microsoft Excel
Typing
Equine Experience
Organizational skills
Microsoft Office
Phone etiquette
Decision making
Outdoor work experience
Transcription
Time management
Anatomy knowledge
Microsoft Powerpoint
Retail sales
Communication skills
First aid
Preschool experience
Experience with children
Childhood development
Child safety supervision
Proofreading
Administrative experience
Product demos
Animal Care
English
Microsoft Word
Microsoft Outlook
Hospital experience
Customer service
Computer skills
Experience working with students
Physiology knowledge
Research
Patience and perseverance
Deadline orientation
Confidentiality awareness
Teamwork
Reliability
Active listening
Effective communication
Accomplishments
Completed Residency Track 1 in March of 2026.
Affiliations
- Counseling Academic and Professional Honor Society International
- May 2026 to Present
- The National Society of Leadership and Success
- March 2026 to Present
- Honor's Society that focuses on student leadership and growth towards the future.
Certification
Paraprofessional Certification, June 2025 to June 2030, First Aid/CPR/AED certification, March 2025 to March 2027, This certification is through the American Red Cross and includes training for Adult and pediatric., Driver's License, CPR Certification
Additional Information
Authorized to work in the US for any employer
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Timeline
Lead Teacher
The Kensington School
11.2024 - 03.2025Read More
Freelance Transcriber
Rev
03.2022 - CurrentRead More
Sales Associate
The Good Feet Company
06.2019 - 10.2019Read More
Health and Wellness Consultant
Jenny Craig
12.2017 - 10.2018Read More
Sales Associate/Cashier
Badlands Outfitters
08.2009 - 08.2010Read More
Groom/Horse Trainer
Fox Meadow Farms
01.2003 - 07.2011Read More
Southern New Hampshire University
Bachelor of Arts from Psychology
Read More
College of DuPage
Associate
Read More
Naperville Central High School
High school diploma
Read More
Capella University
Master's degree from Clinical mental health counseling
Read More