Alaina Mehnert
Columbus,US
Summary
Professional hospitality and healthcare worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction, as well as attention to detail and adaptability in a dynamic environment. Strong focus on teamwork and multitasking, handling customer inquiries, and maintaining clean and organized workspace. Reliable and efficient, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Safety Assistant
Nationwide Children's Hospital
05.2024 - Current
- Ensured a safe environment for patients through maintaining cleanliness and hygiene standards in rooms and common areas.
- Maintained accurate records of patient care activities, ensuring complete documentation and compliance with facility policies.
- Participated in ongoing training programs to stay current on best practices for patient safety and care techniques.
- Provided emotional support to patients and families, creating a more comfortable healing environment for all involved.
- Enhanced patient safety by conducting regular room checks and monitoring vital signs.
- Actively listened to patient concerns, addressing issues promptly and efficiently to ensure satisfaction with care received.
Server
Cazuela's Mexican Cantina
07.2023 - 08.2024
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Maintained cleanliness and organization of dining area, enhancing overall restaurant ambiance.
- Trained new servers on menu items, service standards, and efficient workflows.
- Demonstrated strong multitasking skills by managing up to 9 tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Crew Member
Chipotle
11.2020 - 12.2023
- Performed tasks efficiently at every position in the store.
- Accurately operated cash register to process customer payments.
- Ensured compliance with safety and sanitation protocols during food handling.
- Trained new crew members on food preparation and customer service standards.
- Monitored food quality and presentation, ensuring adherence to company standards.
Research Intern
Nationwide Children Hospital
05.2023 - 08.2023
- Performed various lab procedures to obtain and analyze results.
- Worked with a post doctorate and assisted with multiple procedures and learned various lab techniques.
- Performed various DNA extractions with mice tissue samples, performed PCR, and analyzed them using gel electrophoresis.
- Used microsoft excel to enter in results and perform data analysis.
- Went through various training courses to get a full understanding of lab safety and how to use equipment around the laboratory.
- Reviewed scientific journals for articles related to the organization's specific field of study.
Counselor
Ohio State's Camp RECKY
06.2022 - 07.2022
- Participated in multiple training sessions covering various emergency situations and how to respond to them.
- Facilitated group activities to promote social skills and emotional well-being among campers.
- Developed individualized support plans for campers with diverse needs, enhancing their camp experience.
- Collaborated with coworkers to properly plan events and discuss ways in which we can work as a team to provide better care to the children.
- Discussed and dealt with behavioral issues when they arose.
Education
Bachelor of Science - Microbiology
Ohio State University
Columbus, Ohio12-2025
High School Diploma -
Gahanna Lincoln High School
Gahanna, OH05.2020
Certificate Of Bioscience - Genetics of Disease, Biomedical Engineering
Eastland Fairfield Career And Technical Schools
Gahanna, OH05.2020
Skills
- Good communication
- Workplace Efficiency
- Team Collaboration
- Multitasking capacity
- Critical thinking
- First aid training
- Conflict resolution techniques
- Emergency response readiness
Certification
- De-escalation Training - June 2025
- CPR Certified - May 2024
LANGUAGES
French - Intermediate
English - Native
Timeline
Patient Safety Assistant
Nationwide Children's Hospital
05.2024 - Current
Server
Cazuela's Mexican Cantina
07.2023 - 08.2024
Research Intern
Nationwide Children Hospital
05.2023 - 08.2023
Counselor
Ohio State's Camp RECKY
06.2022 - 07.2022
Crew Member
Chipotle
11.2020 - 12.2023
Bachelor of Science - Microbiology
Ohio State University
High School Diploma -
Gahanna Lincoln High School
Certificate Of Bioscience - Genetics of Disease, Biomedical Engineering
Eastland Fairfield Career And Technical Schools