Alaina Montana
Whitesboro,NY
Summary
Proven team player with a track record of enhancing customer satisfaction at Hannaford Supermarket through exceptional service and efficient store maintenance. Skilled in CPR and known for a compassionate approach, consistently delivering results by improving customer experience. Demonstrates direct patient care abilities and a trustworthy nature, contributing to a positive and productive work environment.
Overview
4
4
years of professional experience
Work History
Grocery Team Member
Hannaford Supermarket
04.2022 - Current
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Retrieved items for customers and verified prices.
- Enhanced customer satisfaction by efficiently stocking shelves and maintaining a clean store environment.
Ice Cream Server
Kookie's Q & Creamery
06.2020 - 05.2021
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Education
Associate of Science - Health Sciences
Mohawk Valley Community College
Utica, NY05.2023
High School Diploma -
Whitesboro High School
Marcy, NY06.2021
Skills
- Trustworthy companion
- Direct Patient Care
- Reliable team player
- Compassionate
- CPR
- Anatomy and Physiology Knowledge
Timeline
Grocery Team Member
Hannaford Supermarket
04.2022 - Current
Ice Cream Server
Kookie's Q & Creamery
06.2020 - 05.2021
Associate of Science - Health Sciences
Mohawk Valley Community College
High School Diploma -
Whitesboro High School
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