Alaina Pena
Inventory Control
Pasco,WA
Summary
Accomplished Warehouse Associate and Service Manager with a proven track record at Columbia Distributing, adept in inventory control and problem-solving. Excelled in maintaining safety and enhancing efficiency in fast-paced environments. Skilled in forklift operations and leading teams to exceed customer service expectations, demonstrating a strong commitment to operational excellence and team development.
Overview
3
3
years of professional experience
Work History
IC, Day Warehouse Associate
Columbia Distributing
Kennewick, WA
04.2024 - Current
- Counted inventory throughout the warehouse.
- Expanded expertise in VIP management, claims processing, and scheduling functions.
- Updated inventory and production information using warehouse management systems.
- Reorganized warehouse inventory based on size, weight, and specifications.
- Maintained accurate inventory records through manual and computerized systems.
- Checked returned items for any defects prior to placing in pick locations.
DCI, Day Warehouse Associate
Columbia Distributing
Kennewick, WA
04.2023 - 04.2024
- Managed drivers' check-ins comprehensively at the end of their shifts.
- Ensured cleanliness and organization in dunnage and storage areas.
- Developed expertise in handling inbound loads and product recovery.
Night Warehouse Associate
Columbia Distributing
Kennewick, WA
08.2022 - 04.2023
- Picked and built pallets with precision during night shifts.
- Handled a variety of tasks overnight including loading semis and auditing pallets to prevent mis-picks and over-picks.
- Ensured safety and maintained a hazard-free workspace throughout all tasks.
Barista
Black Rock Coffee Bar
Pasco, WA
06.2022 - 08.2022
- Infused energy into customer interactions during drink preparation according to recipes.
- Maintained clean workspace in fast-paced environment to ensure positive customer experience.
Service Manager
Chipotle Mexican Grill
Kennewick, WA
08.2021 - 05.2022
- Managed evening team to deliver exceptional customer service.
- Maintained strict adherence to food safety regulations.
- Completed end-of-day till verification and deposit process.
- Oversaw stock levels of fresh produce.
- Ensured proper portioning and serving of meals according to established standards.
- Reviewed daily task list with employees and assigned tasks for completion.
- Provided ongoing training for new employees on safe food handling practices.
- Resolved customer complaints promptly in a professional manner.
- Oversaw food preparation, production and presentation according to quality standards.
Education
Diploma -
Kennewick High School
Kennewick06.2017
Skills
- Pallet jack operations
- Problem-solving
- Time management
- Forklift certified
- Warehouse environment safety
- Punctual and dependable
Timeline
IC, Day Warehouse Associate
Columbia Distributing
04.2024 - Current
DCI, Day Warehouse Associate
Columbia Distributing
04.2023 - 04.2024
Night Warehouse Associate
Columbia Distributing
08.2022 - 04.2023
Barista
Black Rock Coffee Bar
06.2022 - 08.2022
Service Manager
Chipotle Mexican Grill
08.2021 - 05.2022
Diploma -
Kennewick High School
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