Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Server
EAT Restaurants
Richmond, VA
03.2022 - Current
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Provided tourist recommendations to out of town customers looking to explore the area.
Kept register accurate through correct billing, payment processing and cash management practices.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Wedding Planner Assistant
Sonder Event Co.
Richmond, VA
04.2021 - Current
Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Assisted with wedding set up and decoration.
Met with potential clients and gave quotes on services and general wedding costs.
Assisted in scheduling bands, caterers and photographers.
Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Server
Chuy's Tex-Mex Restaurant
Glen Allen, VA
06.2017 - 02.2020
Elevated customer satisfaction through followup and enthusiastic customer service.
Organized and replenished supplies at food stations to optimize team performance.
Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Private Nanny
Blair Wells
Mechanicsville, VA
01.2017 - 08.2018
Built positive and nurturing environments to support child social and emotional growth.
Monitored schedules to maintain sleeping, eating and school schedules for children.
Organized different types of activities to enhance physical and intellectual development.
Assisted children with homework assignments and special projects across different subjects.
Maintained updated list of emergency contact information and child's health information in case of emergencies.