Alaina Rabideau
Goodrich,MI
Summary
Hard-working professional committed to providing outstanding customer service and assistance through program engagement and positivity. Works effectively within teams to develop creative ideas and solutions for complex issues, with experience overseeing multiple tasks and managing employees successfully. Seasoned Camp Director with diverse experience in designing and implementing camp programs. Strong leadership skills coupled with an ability to manage daily operations effectively. Strengths include developing team building activities, coordinating schedules, and ensuring safety protocols are adhered to diligently. Proven success in fostering positive camper experiences and driving continuous improvement within camp settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Program Director
Howell Nature Center
Howell
2023.08 - 2024.08
- Designed, developed, and implemented a comprehensive camp program that includes activities, schedules, and events to meet the diverse needs and interests of campers
- Created and managed program budgets, including allocation of resources, tracking expenses, and ensuring cost-effective operations while maintaining program quality
- Recruited, trained, and onboarded new staff members, ensuring they were well-prepared to deliver an engaging and safe camp experience
- Conducted ongoing training sessions and professional development opportunities
- Ensured adherence to health and safety regulations, camp policies, and legal requirements, conducting regular safety drills and risk assessments to maintain a safe environment for campers and staff
- Assisted in the development and implementation of marketing strategies to promote camp programs, including social media, brochures, and community outreach initiatives.
- Researched best practices in the field for program planning and development.
- Designed communication materials such as newsletters, brochures, web content.
- Attended professional networking events in order to build connections with peers.
Overnight Camp Director
Howell Nature Center
Howell
2023.02 - 2023.08
- Creating and overseeing staff schedules and assignments weekly
- Arranging packed activity schedules with numerous outdoor activities, nature-based programming, crafts, and learning opportunities
- Assisted Camp Tall Tree as a Director during their camp week
- Assisted the Year Round director in organizing and facilitating Nature Education groups.
- Monitored weather conditions regularly in order to adjust programming plans if needed due to inclement weather forecasts.
- Resolved conflicts between staff members or between staff members and campers in a timely manner.
- Inspected cabins on a regular basis to make sure they are clean and up-to-date on maintenance requests.
- Facilitated weekly meetings with counselors to discuss any issues that may have arisen during the week along with upcoming events planned for the following week.
Restaurant Hostess
Fenton Hotel
Fenton , Michigan
2022.10 - 2023.04
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Managed reservations, waitlists, and special requests for large parties.
- Greeted customers and escorted them to their tables.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Program Director
YMCA Camp Copneconic
Fenton
2022.05 - 2022.09
- Facilitating programming by coordinating resources and deliverables between program areas
- Creating and overseeing staff schedules and assignments weekly
- Arranging packed activity schedules with numerous outdoor activities, crafts, and learning opportunities
- Oversaw a team of 50 counselors and support team members
- Lead offsite week-long trips for teen campers that include leadership opportunities, new and educational experiences.
- Reviewed existing programs and identified areas of improvement or expansion.
Outdoor Education Coordinator
YMCA Camp Copneconic
Fenton , MI
2019.03 - 2022.06
- Provided guidance and support to teaching staff regarding curriculum development and instruction techniques.
- Developed evaluation forms to measure student performance in educational programs.
- Communicated regularly with leadership team regarding updates on current projects or initiatives within the department.
- Planned and developed educational programs, courses, workshops and other learning activities.
- Collaborated with instructors to identify areas where improvements could be made in existing course materials or curriculum design.
- Delivered training to staff and instructors on curriculum, documentation and instructional techniques.
- Represented organization at many job fairs each year.
- Identified signs of distress or danger when working with youth in the outdoors.
- Researched new ideas for future programming initiatives related to outdoor education topics.
- Facilitated team building activities to build trust among peers while exploring nature together.
High Adventure Director
YMCA Camp Copneconic
Fenton
2021.06 - 2021.09
- Implemented proactive monitoring strategies to enhance the safety of children participating in High Adventure activities.
- Executed day-to-day duties with accuracy and efficiency.
- Oversaw a team of support staff and created weekly schedules.
- Monitored all activity on the course to ensure compliance with safety standards.
- Instructed participants on proper safety procedures and reviewed emergency protocols.
- Performed routine maintenance checks on ropes course equipment to ensure it is functioning properly.
- Demonstrated proper techniques for using ropes course equipment such as harnesses, helmets and carabiners.
Partnership Coordinator
YMCA Camp Copneconic
Fenton
2019.05 - 2019.08
- Lead teams of staff to cultivate relationships with external groups and partner organizations
- Delegated tasks to support staff under my management in order to effectively organize and improve efficiency
- Scheduled staff based on personal strengths and coverage requirements
- Cultivated strong relationships with partners to foster collaboration and communication.
- Planned and managed event logistics.
- Coordinated logistics for multiple events including transportation arrangements, lodging reservations, food planning and preparation.
Camp Counselor/Outdoor Education Instructor
YMCA Camp Copneconic
Fenton
2016.06 - 2019.02
- Delivered clear and concise instructions to activity and program participants, ensuring both fun and safety were maintained
- Successfully managed conflicts among campers by attentively hearing concerns and implementing practical solutions
- Interacted effectively with children from various backgrounds while taking into account their varied ages, interests, and skills.
- Supervised children and cabins for sleepaway camp.
- Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Enforced safety rules while supervising high ropes course activities such as zip lining and rock climbing walls.
Retail sales cashier
Meijer
Kalamazoo
2017.02 - 2018.10
- Assisted customers with purchase transactions, item inquiries, and enrollment in loyalty programs
- Aided customers with product knowledge, decision-making, and facilitated transactions
- Collaborated with loss prevention personnel to enhance security measures and mitigate potential risks.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Resolved customer complaints in a timely manner while maintaining company standards for quality service.
- Utilized point-of-sale system for transactions processing.
- Assisted with training new cashiers in departmental operations and procedures.
- Balanced the daily tills at end of shift and prepared bank deposits for pick up.
Sales Associate/Key Holder
MacKite
Grand Haven
2015.04 - 2017.12
- Utilized POS system to efficiently process sales and maintain inventory accuracy
- Delivered exceptional support to customers through greeting and offering aid in understanding products, making choices, and completing purchases.
- Operated the cash register with excellent accuracy, tallied cash drawers at the beginning and end of each work shift.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Handled customer complaints in a professional manner.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Social Work
Kalamazoo Valley Community College
Kalamazoo2018-05
Business Management
Grand Rapids Community College
Grand Rapids05.2017
Diploma -
Grand Haven High School
Grand Haven05.2016
Skills
- Group supervision and management
- Policy and procedure improvements
- Budget Management
- Logistics Oversight
- Staff Training
- Activity Planning
- Marketing
Certification
- First aid CPR/AED
- ESI Level 2 Facilitator
- Boaters License
- RCI Ropes course facilitator
References
References available upon request.
Timeline
Senior Program Director
Howell Nature Center
2023.08 - 2024.08
Overnight Camp Director
Howell Nature Center
2023.02 - 2023.08
Restaurant Hostess
Fenton Hotel
2022.10 - 2023.04
Program Director
YMCA Camp Copneconic
2022.05 - 2022.09
High Adventure Director
YMCA Camp Copneconic
2021.06 - 2021.09
Partnership Coordinator
YMCA Camp Copneconic
2019.05 - 2019.08
Outdoor Education Coordinator
YMCA Camp Copneconic
2019.03 - 2022.06
Retail sales cashier
Meijer
2017.02 - 2018.10
Camp Counselor/Outdoor Education Instructor
YMCA Camp Copneconic
2016.06 - 2019.02
Sales Associate/Key Holder
MacKite
2015.04 - 2017.12
Social Work
Kalamazoo Valley Community College
Business Management
Grand Rapids Community College
Diploma -
Grand Haven High School
- First aid CPR/AED
- ESI Level 2 Facilitator
- Boaters License
- RCI Ropes course facilitator
Similar Profiles
Janiya CratchJaniya Cratch
DSA at RHA Howell CenterDSA at RHA Howell Center
Riley Michelle RyburnRiley Michelle Ryburn
AmeriCorps Program Director at MS Delta Nature and Learning CenterAmeriCorps Program Director at MS Delta Nature and Learning Center
Maeve MulhollandMaeve Mulholland
Tour Guide at Gumbo Limbo Nature CenterTour Guide at Gumbo Limbo Nature Center