Alaina Thornton
Kettering
Summary
An accomplished sales leader with a keen understanding of the market. Utilizes sales and marketing experience to identify and succeed in business growth through community relationships as well as digital marketing strategies. Consistently improves internal relationships to engage and support entire region in sales growth. Selected for piloting task forces to utilize professional input and feedback to best enhance workflow and software's. Experience with all major office platforms as well as SalesForce. Prior experience in operations and employee management allow for me to cultivate a positive growth centered work environment.
Overview
11
11
years of professional experience
Work History
Business Development Manager
ABC Pediatric Therapy Network/Ivy Rehab For Kids
08.2021 - Current
- Responsible for selling our clinics' services to physicians and practices in a specified region
- Partnering with sales and cross-functional leadership teams to implement a territory strategy that generates overall referral growth and volume
- Make daily calls to referral sources to coordinate and execute sales, drive growth via all channels, and conduct networking and educational events
- Support in the start up of new clinics
- Building community relationships to help educate and empower parents with knowledge of childhood developmental milestones
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Generated new business with marketing initiatives and strategic plans.
Community Engagement Coordinator
ABC Pediatric Therapy Network
07.2019 - 08.2021
- Charitable Fundraising opportunities
- Volunteer events promoted
- Expos/Charitable Walks attended and promoted
- Schedule/Manage Playgroups/Clusters at ABC sites
- Reaching out into the community to network and develop relationships so that consistent referral sources are established to allow us to help children in our community
- Meet referral targets
- Front desk visits
- Referral source visits
- Friends and Family Referrals
- Internal Referrals
Operations Manager
Polo Ralph Lauren
04.2016 - 06.2019
- Recruiting, hiring, enforcing all policies, procedures, and managing payroll on a day to day basis
- Rolling out associate schedules through workforce management, time and attendance management
- Running the sales floor, visual representation of the store, working on strict deadlines, upholding a fast pace, inventory control, store asset management, and keeping a strong customer oriented environment/ positive store experience
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Selling Manager
Polo Ralph Lauren Factory Outlet
07.2013 - 04.2016
- Driving sales, direct report to associates, leading a base staff of 60 to exceed FSP
- Training staff, managing payroll, Ensuring a positive customer experience
Education
Associate's degree - Healthcare Management
Miami University
08.2017
High school diploma - General
Middletown High School
10.2014
Skills
- Associate management
- Customer Service
- Excel
- Powerpoint
- Payroll
- Operations
- Management
- Training
- Inventory Control
- Customer Support
- Workforce Management
- Recruiting
- Salesforce
- Social media management
- Digital Marketing
- Branding
- Business Development
- Strategic Planning
- Email Marketing
- Team leadership
- Business development and planning
- Goals and performance
Professionalreferences
- Ashley Stafford, Associate Manager, Polo Ralph Lauren, (937) 403-8740, 4096 Mills Ln., Hillsboro, OH, 45143
Personal Information
Authorized To Work: US
Timeline
Business Development Manager
ABC Pediatric Therapy Network/Ivy Rehab For Kids
08.2021 - Current
Community Engagement Coordinator
ABC Pediatric Therapy Network
07.2019 - 08.2021
Operations Manager
Polo Ralph Lauren
04.2016 - 06.2019
Selling Manager
Polo Ralph Lauren Factory Outlet
07.2013 - 04.2016
Associate's degree - Healthcare Management
Miami University
High school diploma - General
Middletown High School
Similar Profiles
Lindsey KnetzerLindsey Knetzer
Pediatric Physical Therapist at Positive Steps Therapy/Theraplay/Ivy Rehab for Kids and Early InterventionPediatric Physical Therapist at Positive Steps Therapy/Theraplay/Ivy Rehab for Kids and Early Intervention
Olivia MurphyOlivia Murphy
Speech-Language Pathologist Clinical Fellow at Ivy Rehab for KidsSpeech-Language Pathologist Clinical Fellow at Ivy Rehab for Kids
Jennie LiJennie Li
Occupational Therapist at Ivy Rehab For KidsOccupational Therapist at Ivy Rehab For Kids
Aleksandra ChylakAleksandra Chylak
Consultant at Luxmed Medical Group (BUPA)Consultant at Luxmed Medical Group (BUPA)
Alexander HarterAlexander Harter
Real Estate Consultant at NavX RealtyReal Estate Consultant at NavX Realty