Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Alaina Verhelle

Alaina Verhelle

Graphic Design
Jacksonville ,TX

Summary

Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

8
8
years of professional experience
2
2
years of post-secondary education

Work History

Educator

ISD
08.2024 - 05.2025
  • Utilized data-driven instruction to target areas of weakness and continuously improve student performance throughout the school year.
  • Developed and implemented classroom routines to address varying student needs.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Mentored new educators, sharing best practices for effective classroom management and pedagogy.
  • Collaborated with colleagues to align curriculum and share best teaching practices, improving overall department effectiveness.
  • Fostered culture of curiosity and exploration, encouraging students to pursue independent research projects.

Recruiter

Jacksonville College
01.2024 - 08.2024
  • Developed and implemented effective recruitment strategies to attract top talent.
  • Conducted in-depth interviews to evaluate candidates' qualifications and cultural fit.
  • Utilized applicant tracking systems to streamline the recruitment process and improve efficiency.
  • Collaborated with hiring managers to define job requirements and ideal candidate profiles.

Sales Associate

Prime Communications LLC
08.2023 - 12.2023
  • Fostered customer relationships through effective communication and personalized service.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Trained new team members on product knowledge and sales techniques to enhance performance.
  • Implemented visual merchandising strategies to increase product visibility and drive sales.

Educator

ISD
08.2022 - 05.2023
  • Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
  • Created lessons and online testing materials to facilitate remote learning.
  • Conducted ongoing assessments to monitor student progress and inform instructional adjustments.
  • Collaborated with colleagues to align curriculum and share best teaching practices, improving overall department effectiveness.
  • Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.
  • Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.

Educator

ISD
08.2020 - 05.2022
  • Developed engaging lesson plans to enhance student understanding and retention.
  • Implemented instructional strategies tailored to diverse learning styles and needs.
  • Facilitated classroom discussions promoting critical thinking and collaboration among students.
  • Assessed student performance through various evaluation methods, ensuring accurate feedback.
  • Collaborated with colleagues to design interdisciplinary projects that foster holistic education.
  • Mentored new educators, sharing best practices for effective classroom management and pedagogy.
  • Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.

Customer Service Representative

Highmark
Palestine , TX
04.2020 - 08.2020
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Educated customers on promotions to enhance sales.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.

Graphic Design Intern

Dakdan - Sports Media
05.2025 - 07.2025
  • Collaborated with cross-functional teams to develop creative solutions that met project objectives efficiently.
  • Utilized Adobe Creative Suite to produce high-quality visual content, ensuring adherence to brand guidelines.
  • Assisted in the development of social media graphics, improving online presence and user interaction rates.
  • Designed engaging graphics for marketing campaigns, enhancing brand visibility and audience engagement.
  • Supported design team in maintaining project schedules, ensuring timely delivery.
  • Implemented feedback and suggestions from clients to improve designs.
  • Designed graphics for websites, logos and promotions for marketing purposes.

Substitute

Belton ISD
Belton , TX
09.2019 - 04.2020
  • Organized and cleaned teaching areas after daily use
  • Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities per teacher instruction
  • Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Assisted students of all ability levels develop life-long learning skills and good study habits.
  • Administered standardized assessments with strict requirements and documented information in permanent records.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Supervised lunchroom and recess activities.
  • Proctored quizzes, tests and standardized examinations.
  • Taught diverse subjects for grades K-8, successfully delivering seamless teaching in absence of regular teacher.

Resident Assistant

UMHB
Belton, TX
08.2017 - 12.2019
  • Developed rapport to create safe and trusting environment for care.
  • Created and implemented social, educational and recreational programs for residents.
  • Counseled peers on career, academic and personal concerns.
  • Attended, participated and contributed to monthly staff meetings addressing resident needs.
  • Performed several administrative duties, including room transfers, incident reports and maintenance requests.
  • Encouraged community atmosphere by implementing educational and social programs.
  • Enforced and implemented all university and campus housing policies.
  • Assisted residents in preparing for activity and social programs.

Education

Master of Arts - Graphic Design

Liberty University
Lynchburg, VA
06.2023 - 08.2025

Bachelor of Science - Exercise Physiology

University of Mary Hardin-Baylor
Belton, TX
05.2020

Core 4-8

Texas Teachers of Tomorrow

Skills

  • Order fulfillment
  • Complaint resolution
  • Report preparation
  • Professional telephone demeanor
  • Student-centered learning
  • Group and individual instruction
  • Classroom Management
  • Test Proctoring
  • Activity Planning
  • Conflict resolution
  • Time management
  • Administrative support
  • Team Player

Timeline

Graphic Design Intern

Dakdan - Sports Media
05.2025 - 07.2025

Educator

ISD
08.2024 - 05.2025

Recruiter

Jacksonville College
01.2024 - 08.2024

Sales Associate

Prime Communications LLC
08.2023 - 12.2023

Master of Arts - Graphic Design

Liberty University
06.2023 - 08.2025

Educator

ISD
08.2022 - 05.2023

Educator

ISD
08.2020 - 05.2022

Customer Service Representative

Highmark
04.2020 - 08.2020

Substitute

Belton ISD
09.2019 - 04.2020

Resident Assistant

UMHB
08.2017 - 12.2019

Bachelor of Science - Exercise Physiology

University of Mary Hardin-Baylor

Core 4-8

Texas Teachers of Tomorrow

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