ALAINA N. BRANTLEY
Worcester,MA
Summary
Dedicated healthcare professional with a strong background in community health and patient care. Expertise in phlebotomy and vital sign assessment, contributing to effective patient management. Committed to advocating for patients and enhancing care quality through continuous learning. Emphasizes holistic approaches in diverse healthcare settings.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Overnight Residential Recovery Counselor
UMASS
Leominster, MA
01.2025 - Current
- Assisted residents with daily living activities, promoting independence and selfsufficiency.
- Fostered an atmosphere of inclusivity and respect among residents, fostering positive relationships and a sense of community.
- Participated in team meetings to discuss client progress, adjusting strategies as needed for continued success.
- Conducted regular room checks to maintain safety standards and address any immediate concerns promptly.
- Assisted clients in maintaining personal hygiene routines before bedtimes, reinforcing healthy habits that contribute positively towards overall wellness objectives.
- Enhanced client well-being by providing compassionate and attentive overnight care.
- Acted as a liaison between clients and the clinical team to ensure pertinent information was shared and any concerns were addressed in a timely manner.
- Monitored client behaviors during nighttime hours, intervening proactively to prevent escalation or crisis situations.
- Collaborated with daytime staff to ensure seamless transitions in care, fostering continuity of support.
- Documented nightly observations accurately, contributing valuable information for improved case management decisions.
- Administered medication according to prescribed schedules, ensuring proper dosage and adherence to protocols.
- Developed rapport with clients, establishing trust and strong communication channels for better outcomes.
- Providing emotional support to clients experiencing distress or difficulty sleeping, helping them achieve restful slumber through calming techniques.
- Ensured stringent compliance with facility policies and procedures while performing all nightly duties diligently.
- Encouraged clients to develop self-advocacy skills and to become active participants in own treatment plans.
Community Health Worker & Phlebotomist
Family Health Center
Worcester, MA
01.2022 - 01.2024
- Provided social support and informal counseling, enhancing community health awareness.
- Conducted STI testing and connected patients to care, ensuring compliance with healthcare standards. Advocated for patient needs, utilizing skills in active listening and problem-solving to facilitate access to services.
- Engaged in ongoing training (3,000+ hours of contact) to stay updated on best practices.
Residential Counselor
MSG Staffing Inc.
Worcester, MA
01.2016 - 01.2022
- Supervised women and children in sober living programs, assisting with daily living activities and wellness checks.
- Documented client interactions and progress, using effective communication skills to maintain a supportive atmosphere. Reporting to staff in the morning after shift change.
- Medication reminders and supervision of medication intake with record keeping
Float Pool Certified Nursing Assistant
Miami Children’s Hospital
Miami, FL
01.2012 - 01.2014
- Conducted vital signs monitoring and provided compassionate patient care across various departments.
- Assisted in daily living activities, including bathing, feeding, and emotional support, fostering a comforting environment.
- Collaborated with healthcare teams to ensure adherence to service standards and patient safety protocols.
Education
Certified Nursing Assistant Certificate - undefined
Orlando, FL
Orlando, FL01.2011
High School Diploma - undefined
Timber Creek High School
Orlando, FL01.2005
Skills
- Phlebotomy & Venipuncture
- Patient Advocacy & Counseling
- Vital Signs Monitoring
- CPR & First Aid
- Medical Terminology
- Team Collaboration & Leadership
- Trauma-Informed Care
- Hospice care
- Outreach & Community Education
- EPIC, EHR Charting, NextGen, Microsoft Programs Knowledge
- Mental health awareness
- Relapse prevention
- Client advocacy
- Assessment skills
- Multicultural competence
- Self-care promotion
- Client relationship building
- Documentation
- Trauma-informed care
- Teamwork and collaboration
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Active listening
- Effective communication
- Adaptability and flexibility
- Certified in CPR/AED
- Crisis intervention
- Patient advocacy
- Adaptability
- Community outreach
- Relationship building
- Self motivation
- CPR/AED
- Interpersonal skills
- Cultural Competency
Certification
- Community Health Worker Certification April 2024
- Clinical Certified Medical Assistant Certification Peak Medical Academy, Worcester, MA, January 2020
- CPR and First Aid Certification December 2023
Professional Development
- Continuous Education Units (CEUs) in community health and wellness practices.
- Trauma-Informed Care Education, 2022.
- Phlebotomy certification with 300+ venipuncture’s documented. Completed extensive training in phlebotomy, EKG, and CPR, performing 37 venipuncture’s with precision.
- Monitored vital signs and provided patient education, ensuring understanding of medical terminology and procedures.
- Conducted a 160-hour externship at Reliant Medical Group, gaining hands-on experience in patient care
Timeline
Overnight Residential Recovery Counselor
UMASS
01.2025 - Current
Community Health Worker & Phlebotomist
Family Health Center
01.2022 - 01.2024
Residential Counselor
MSG Staffing Inc.
01.2016 - 01.2022
Float Pool Certified Nursing Assistant
Miami Children’s Hospital
01.2012 - 01.2014
Certified Nursing Assistant Certificate - undefined
Orlando, FL
High School Diploma - undefined
Timber Creek High School