Summary
Overview
Work History
Education
Skills
Timeline
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Alaine Newman

Jamestown,OH

Summary

Hospitality professional with strong background in guest services and event coordination. Skilled in managing reservations, greeting guests, and providing exceptional customer experiences. Known for effective team collaboration and adaptability to changing needs. Highly organized with excellent communication and interpersonal skills.

Overview

2
2
years of professional experience

Work History

Expo/Hostess

Jasper's Kitchen + Bar
09.2024 - Current
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Coordinated communication between kitchen staff and servers to ensure timely delivery of food orders.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Verified food presentation and order accuracy before delivering dishes to tables.
  • Responded promptly to special requests and dietary restrictions to enhance customer satisfaction.
  • Managed and tracked order tickets to ensure no items were missed or delayed.

Cashier

Launch Jeffersonville
01.2024 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.

Crew Member

McDonalds
07.2022 - 11.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.

Education

Associates - Radiologic Technology

Shawnee State University
Portsmouth, OH
06-2028

High School Diploma -

Ohio Virtual Academy
Maumee, OH
01-2025

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Strong organizational skills
  • Effective time management
  • Engaging personality
  • Exceptional communication

Timeline

Expo/Hostess

Jasper's Kitchen + Bar
09.2024 - Current

Cashier

Launch Jeffersonville
01.2024 - 09.2024

Crew Member

McDonalds
07.2022 - 11.2022

Associates - Radiologic Technology

Shawnee State University

High School Diploma -

Ohio Virtual Academy

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Alaine Newman