Michael Green
Longview,TX
Summary
Dynamic and results-driven Store Manager with extensive experience at a variety of different retail clothing stores, excelling in customer service and performance tracking. Proven ability to enhance sales through effective team management and effective scheduling, while maintaining a clean and safe environment. Recognized for exceeding sales goals, last year numbers, and shrink performance.
Overview
23
23
years of professional experience
Work History
Gym Associate
The Iron Asylum Gym
11.2022 - 07.2025
- Open and close the gym when needed.
- Check in members as they arrive.
- Promote and sell products needed for growth and recovery.
- Clean and maintain organization in the gym as well as the office.
- Complete monthly schedules.
Store Manager
Crazy 8
04.2013 - 04.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Optimized scheduling according to store needs based on budget, traffic patterns, and sales plans.
Store Manager
Wet Seal Clothing Store
06.2011 - 04.2013
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Optimized scheduling according to store needs based on budget, traffic patterns, and sales plans.
Store Manager
Aeropostale
05.2009 - 05.2011
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Optimized scheduling according to store needs based on budget, traffic patterns, and sales plans.
Store Manager
American Eagle Outfitters, Inc
08.2006 - 05.2009
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Optimized scheduling according to store needs based on budget, traffic patterns, and sales plans.
Store Manager
Gymboree
04.2003 - 07.2006
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Optimized scheduling according to store needs based on budget, traffic patterns, and sales plans.
Sales Associate
The Buckle - Retail
10.2002 - 04.2003
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Promoted and explained the benefits of the store credit card and customer rewards plan.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Sales Associate
Target
10.2019 - 08.2021
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
No Degree - General Studies
Tyler Junior College
Tyler, TX05-2004
Distinguished High School Diploma
Harmony ISD
Big Sandy, TX05-2001
Skills
- Customer service
- Problem-solving
- Time management
- Multitasking
- Performance tracking
- Scheduling flexibility
- Reliability
- Excellent communication
- Hard working
- Adapts well to change
Timeline
Gym Associate
The Iron Asylum Gym
11.2022 - 07.2025
Sales Associate
Target
10.2019 - 08.2021
Store Manager
Crazy 8
04.2013 - 04.2016
Store Manager
Wet Seal Clothing Store
06.2011 - 04.2013
Store Manager
Aeropostale
05.2009 - 05.2011
Store Manager
American Eagle Outfitters, Inc
08.2006 - 05.2009
Store Manager
Gymboree
04.2003 - 07.2006
Sales Associate
The Buckle - Retail
10.2002 - 04.2003
No Degree - General Studies
Tyler Junior College
Distinguished High School Diploma
Harmony ISD
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