Summary
Overview
Work History
Education
Skills
References
Work Availability
Work Preference
Quote
Timeline
BusinessAnalyst

Alaisha Campbell

Farmington,AR

Summary

Dynamic professional with proven success at Navy Federal Credit Union, specializing in negotiation and regulatory compliance. Expertise in enhancing customer relations and resolving complex issues through strong analytical skills and effective time management. Committed to delivering exceptional service and fostering team collaboration in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Front Counter Customer Service Representative

Briar Rose Bakery & Deli
Farmington, AR
11.2024 - Current
  • Assist customers with product selection tailored to individual needs.
  • Execute opening and closing duties, including restocking shelves and packaging goods.
  • Collaborate closely with colleagues to ensure seamless workflow during peak hours.

Home Health Aide

Home Care Solutions, Inc
Pensacola, FL
05.2023 - 06.2024
  • Monitored client health conditions while providing companionship.
  • Supported personal care activities, including bathing, dressing, grooming, and meal preparation.
  • Transported clients to medical appointments and social events, ensuring timely arrivals.

Delinquency Control Counselor IV

Navy Federal Credit Union
Pensacola, FL
10.2016 - 03.2022
  • Negotiated payment plans with customers to secure timely debt repayment.
  • Utilized skip tracing techniques such as phone calls and internet searches.
  • Resolved complex issues during collections to enhance recovery rates.
  • Participated in training sessions on new technologies for collections processes.
  • Adhered to laws, regulations, and company policies throughout all operations.

Loan Officer/Insurance Representative

Progressive Car Finance LLC
Lowell, AR
04.2013 - 06.2016
  • Verified accuracy of loan documents before approval to ensure compliance with guidelines.
  • Reviewed credit histories, income statements, and financial information of loan applicants.
  • Approved or denied loan applications based on established criteria for risk management.
  • Liaised with insurance companies and customers to safeguard company interests during claims process.

Education

Real Estate License Program -

Northwest Arkansas Real Estate School
Fayetteville, AR
09-2024

High School Diploma -

Farmington High School
Farmington, AR
05-2006

Skills

  • Negotiation techniques
  • Professional etiquette
  • Customer service excellence
  • Problem resolution strategies
  • Regulatory compliance
  • Analytical skills
  • Microsoft Office proficiency
  • Customer relations management
  • Time management
  • Team collaboration
  • Conflict resolution

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balancePersonal development programsHealthcare benefitsPaid time offPaid sick leave401k matchCompany Culture

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Front Counter Customer Service Representative

Briar Rose Bakery & Deli
11.2024 - Current

Home Health Aide

Home Care Solutions, Inc
05.2023 - 06.2024

Delinquency Control Counselor IV

Navy Federal Credit Union
10.2016 - 03.2022

Loan Officer/Insurance Representative

Progressive Car Finance LLC
04.2013 - 06.2016

Real Estate License Program -

Northwest Arkansas Real Estate School

High School Diploma -

Farmington High School

Similar Profiles

CREATE PROFILE