A’laisha Holcombe
Pittsburg,TX
Summary
Patient-focused Medication Aide with exceptional listening and communication traits. Energetic and amicable with advanced understanding of medications, possible side effects and adverse reactions. Knowledge of applying topical, oral, nasal and sublingual medications. Highly skilled in monitoring vital signs, both post and pre-medication administration.
Overview
4
4
years of professional experience
Work History
Medication Aide
Heritage park village
Mount Pleasant, TX
11.2024 - Current
- Monitored patient vital signs and responded to emergencies as needed.
- Attended continuing education classes related to medication administration topics.
- Monitored residents with self-administered medications and reported deviation from plans of care to licensed or registered nurse.
- Assessed patient needs in response to medications.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
- Answered patient call signals and signal lights to determine patients' needs.
- Demonstrated a commitment to customer service by responding promptly and courteously to requests from patients, visitors, physicians and other members of the healthcare team.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Shift Manager
McDonald’s
Mount Pleasant, TX
10.2024 - 10.2024
- Responded quickly and effectively to emergency situations as they arose.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Coached employees on interactions with customers to drive exceptional service.
- Enforced safety standards throughout the store including proper use of equipment.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Helped employees accomplish tasks during peak periods.
- Ensured compliance with food safety regulations and quality standards.
- Assisted in resolving escalated customer service issues in a timely manner.
- Resolved conflicts between employees or customers in a professional manner.
Barista
Starbucks
Pittsburg, TX
09.2024 - 10.2024
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Created complex, hand-crafted beverages based upon customer preferences.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
Operator
Dairy Farmers of America
Winnsboro , TX
01.2024 - 09.2024
- Maintained records relating to product output numbers, scrap rate analysis, downtime reports.
- Performed routine maintenance on equipment to ensure optimal performance.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Used daily system logs to document production information, discussing issues with management.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Met or exceeded target for on-time customer shipments.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Classified defects from finished orders for record tracking and statistics.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Measured and weighed items to meet quality standards and prevent waste.
Packer and Picker
Amazon Warehouse
Newnan, GA
10.2022 - 12.2023
- Weighing packages and labeling them appropriately
- Inspecting packages to ensure they are not damaged
- Inspecting shipping containers to ensure they meet shipping regulations
Customer Service Representative
Modivcare
06.2023 - 08.2023
- Receives and documents customer concerns while ensuring all relevant information is correct
- Ensures accurate trip data input
- Refers unresolved customer grievances to designated department for further investigation and resolution
Utility Worker
Hostess Brands
Columbus, GA
09.2022 - 11.2022
- Utility Workers are responsible for several bakery manufacturing activities
- Candidates must be willing and able to work in a fast-paced manufacturing environment
- Must be able to communicate and work effectively in a team environment and be flexible in assignments within the utility category
- Must be able to follow instructions (written & verbal), safely, accurately complete assigned duties and maintain GMP standards and participate as part of the Food Defense Team
Assembly Line Worker
Yahama
Newnan, GA
07.2022 - 09.2022
- Reads, interprets, understands and efficiently performs multiple assembly operations by following work instructions, safety guidelines and other organizational policies, procedures, and rules
- Installs parts such as hatches, marine hardware, metal trim, seats and windshields using hand tools and portable power tools
- Follows established assembly processes and does not deviate without proper written approval from management
Cashier
Dunkin' Donuts
Columbus, GA
01.2021 - 02.2022
- Anticipate and understand guests’ needs and exceed their expectations
- Complete daily cash management functions (cash reports, deposits etc
- In its entirety)
- Responsible for the daily maintenance of all equipment, stock areas, sales areas, building, and grounds
Education
High School Diploma -
Central high school
Phenix City, AL05.2018
Some College (No Degree) - Nursing
Northeast Texas Community College
Mount Pleasant TXSkills
- Computer literacy
- Microsoft word
- Food service
- Customer service
- Assembly & Production
- Time management
- Restaurant experience
- Workstation Maintenance
- Coordinating Orders
- Insulin injection administration
- Topical medication application
Timeline
Medication Aide
Heritage park village
11.2024 - Current
Shift Manager
McDonald’s
10.2024 - 10.2024
Barista
Starbucks
09.2024 - 10.2024
Operator
Dairy Farmers of America
01.2024 - 09.2024
Customer Service Representative
Modivcare
06.2023 - 08.2023
Packer and Picker
Amazon Warehouse
10.2022 - 12.2023
Utility Worker
Hostess Brands
09.2022 - 11.2022
Assembly Line Worker
Yahama
07.2022 - 09.2022
Cashier
Dunkin' Donuts
01.2021 - 02.2022
High School Diploma -
Central high school
Some College (No Degree) - Nursing
Northeast Texas Community College