Alaissha Mendoza Rodriguez
Richfield,MN
Overview
7
7
years of professional experience
Work History
Client Care Coordinator
The Jose Hilario Team
Minneapolis, MN
06.2022 - Current
- Provided support to clients by responding to inquiries, addressing complaints and resolving issues.
- Maintained accurate client records and updated contact information in the company database.
- Coordinated with Loan officer and team to ensure timely resolution of customer queries.
- Conducted regular follow-ups with clients to ensure their satisfaction with services.
- Assisted clients in navigating through various products, services and applications offered by the company.
- Resolved client issues by correcting immediate problems and communicating with staff.
Administrative Assistant
Casa de Corazon Child Care Center
Minneapolis, MN
02.2020 - 06.2022
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
- Answered phones to direct callers, schedule appointments and provide general office information.
- Responded to inquiries via email, telephone and social media platforms.
- Met incoming guests and clients, offering immediate assistance.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Administrative Assistant
Open Arms Child Care Center
Bloomington, MN
07.2017 - 10.2019
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Screened visitors and directed to specific location for office safety.
- Checked stock to determine inventory levels and maintain office supply products.
- Answered and routed telephone calls and took messages.
Education
High School Diploma -
John F. Kennedy High School
Bloomington, MN04.2018
Skills
- Technologically savvy
- Organized
- Bilingual - Spanish/English
- Scheduling
Timeline
Client Care Coordinator
The Jose Hilario Team
06.2022 - Current
Administrative Assistant
Casa de Corazon Child Care Center
02.2020 - 06.2022
Administrative Assistant
Open Arms Child Care Center
07.2017 - 10.2019
High School Diploma -
John F. Kennedy High School