Alajah Whitaker
Raleigh,North Carolina
Summary
Dynamic Camp Director with 4 years of experience working campers of all ages. Organizes team and collaborates to involve parents, recruit campers and deliver memorable camp experiences. Passionate mentor dedicated to helping campers build skills for life. Multitasks effectively to consistently meet student and staff needs. Offers strong safety record and devotion to giving campers positive and enjoyable experience. Builds lasting rapport with campers, staff and family members to create engaging recreational environments.
Overview
8
8
years of professional experience
Work History
Camp Director-Site Director
City Of Raleigh Parks And Recreation
06.2021 - Current
- Oversaw team of counselors and support team members.
- Recruited high-quality personnel by promoting a positive workplace culture, resulting in a skilled and dedicated team of counselors and support staff.
- Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
- Addressed disciplinary issues among campers fairly and consistently, creating an atmosphere of respect and accountability within the camp community.
- Communicated with parents, staff and teachers regarding children or program issues.
- Developed and directed programs suitable for children between ages of 5 and 11.
- Planned weekly camp program schedules for sports, field trips and arts and crafts activities.
- Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
Camp Counselor
City Of Raleigh Parks And Recreation
06.2020 - 06.2021
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
Front Desk Receptionist
City Of Raleigh
09.2018 - 06.2020
- Handled payment processing duties and provided customers with receipts and proper bills and change.
- Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
- Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Documented conversations with customers to track requests, problems and solutions.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Answer calls in a timely manner and explained the rental costs and procedures to customers.
Production Worker(Part Time)
Scholastic Book Fairs
09.2019 - 03.2020
- Moved books between machines, conveyors and transport equipment based on current production needs.
- Used RF scanner to pick items from bins and complete orders.
- Assist in assembly of book fairs, by packing/unpacking metal cases, boxes and displays with book and non book product according to established process and procedure and meeting productivity and quality standards.
- Demonstrate proficiency in packing all components and sub components or all cases, boxes and displays are clean, safe and in good condition.
- Learn and demonstrate basic scanner proficiency i.e scanning books that are out of stock.
- Responsible for the careful handling of all tools and merchandise at all time.
- Utilize proper techniques for lifting, packing and handling heavy objects, climbing ladders and pushing/pulling display cases.
Sales Associate/Cashier
CATO
08.2017 - 09.2018
- Greet customers and ascertain what each customer wants or needs.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Place special orders or call other stores to find desired items.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Inventory stock and requisition new stock.
- Exchange merchandise for customers and accept returns.
- Clean shelves, counters, and tables.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Bag or package purchases, and wrap gifts.
- Ticket, arrange and display merchandise to promote sales.
Cashier
Burger King
09.2016 - 07.2017
- Responsible for taking money in the form of cash or credit cards from patrons in exchange for food or services.
- Scans items, provides change, balances drawer and process card transactions.
- Assisted at the drive thru window Bagged and prepared food on the front line.
- Provide excellent customer service.
Education
Associates - Science Candidate
Wake Tech Community College
Skills
- Well rounded with great written and oral communication skills
- Advanced time management
- Advance problem solver
- Ability to review and understand information in detail
- Willing to excel and learn as much as possible
- Dependable/Flexible
- Computer skills
- Excellent customer service
- Excel/Windows
- Activity Planning
- Recreational Activities
Timeline
Camp Director-Site Director
City Of Raleigh Parks And Recreation
06.2021 - Current
Camp Counselor
City Of Raleigh Parks And Recreation
06.2020 - 06.2021
Production Worker(Part Time)
Scholastic Book Fairs
09.2019 - 03.2020
Front Desk Receptionist
City Of Raleigh
09.2018 - 06.2020
Sales Associate/Cashier
CATO
08.2017 - 09.2018
Cashier
Burger King
09.2016 - 07.2017
Associates - Science Candidate
Wake Tech Community College
Similar Profiles
Benjamin DodsonBenjamin Dodson
Lifeguard at City Of Raleigh Parks And RecreationLifeguard at City Of Raleigh Parks And Recreation
Regina EzeobiRegina Ezeobi
Summer Camp Counselor at City Of Raleigh Parks And RecreationSummer Camp Counselor at City Of Raleigh Parks And Recreation
Peter GilmartinPeter Gilmartin
Maintenance Worker at City Of Raleigh Parks And RecreationMaintenance Worker at City Of Raleigh Parks And Recreation