ALAKE OLUSHOLA
California,United States
Summary
Dynamic and results-oriented Project Manager with over 6 years of experience leading cross-functional teams to deliver complex projects on time and within budget. Proficient in agile and waterfall methodologies, with a proven track record of driving process improvements and enhancing team collaboration. Skilled in stakeholder management, risk assessment, and strategic planning to ensure project success and alignment with business goals. Demonstrated expertise in IT, oil and gas, and engineering, leveraging technological insights to optimize project outcomes, committed to fostering an environment of continuous improvement and innovation.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Project & Logistics Manager
Onboarding Impact Consultancy
United States
01.2019 - 12.2022
- Led the execution and completion of large-scale projects on time and within budget, resulting in a 25% increase in customer satisfaction
- Implemented process improvements that reduced lead times by 15 days and decreased operational costs by 20% annually
- Improved team efficiency by introducing agile methodologies, leading to a 30% increase in project output and reducing cycle times by 25%
- Streamlined inventory processes, leading to a 15% reduction in stockholding costs and minimizing stockouts by 20%
- Fostered strong relationships with key stakeholders, improving communication and collaboration, and contributing to a 30% increase in repeat business
- Optimized logistics routes and implemented efficient transportation strategies, achieving a 20% reduction in transportation expenses while maintaining service quality.
Personal Assistant/Logistics
Onboarding Impact Consultancy
United States
01.2015 - 12.2018
- Successfully managed an executive's calendar, coordinating over 200 meetings annually with a 95% on-time attendance rate
- Organized complex travel itineraries for executives, resulting in a 15% reduction in travel expenses through effective booking strategies and vendor negotiations
- Implemented new office management procedures, increasing administrative efficiency by 20% and reducing supply costs by 10%
- Managed logistics for corporate events and meetings, resulting in a 100% satisfaction rate from attendees and stakeholders
- Negotiated and maintained relationships with key vendors, achieving a 20% cost reduction on essential services and supplies.
Support Services
Onboarding Impact Consultancy
United States
02.2009 - 12.2014
- Implemented a new customer feedback system that led to a 20% increase in customer satisfaction scores over six months
- Optimized the support ticketing process, reducing average response time from 24 hours to 4 hours, resulting in quicker issue resolution
- Enhanced training programs for support staff, increasing the first-call resolution rate by 30%, thus improving customer experience
- Developed and implemented a knowledge base that decreased the average call handling time by 15%, improving team efficiency
- Achieved a 95% customer retention rate by delivering consistent, high-quality support services, strengthening brand loyalty.
Education
Bachelor of Science - Business Management
Imo State University
Imo State01.2002
Skills
- Ability to inspire, motivate, and guide teams
- Fostering a positive and productive work environment
- Conveying information clearly and effectively
- Written, verbal, and non-verbal communication
- Prioritizing tasks
- Managing schedules
- Ensuring projects are completed on time
- Setting realistic deadlines
- Efficiently allocating resources
- Flexible and open to change
- Adjusting project plans and approaches
- Maintaining project momentum
References
Available on Request
Certification
- Mastering Advanced Scrum — A Scrum Master Training, 2023
- Diploma in Modern Project Management, 2023
- PRINCE2 Certification Preparation - Fundamental Concepts, 2023
- Conflicts of Interest in Business: Ethics and Crisis Management, 2023
- CompTIA Security+ (Exam SYO-501), 2023
- Cybersecurity Awareness and Innovation, 2023
- Information Systems Auditing, Controls & Assurance The Hong Kong University of Science and Tech, 2023
- Cybersecurity for Everyone University of Maryland College Park, 2023
- CompTIA Cloud+ Advanced, 2023
- Diploma in Business Administration, 2023
Skillshighlight
- Ability to inspire, motivate, and guide teams toward achieving project goals while fostering a positive and productive work environment.
- Proficient in conveying information clearly and effectively to team members, stakeholders, and clients through various channels, including written, verbal, and non-verbal communication.
- Skilled in prioritizing tasks, managing schedules, and ensuring projects are completed on time by setting realistic deadlines and efficiently allocating resources.
- Flexible and open to change, able to adjust project plans and approaches in response to evolving circumstances and new information to maintain project momentum.
Timeline
Project & Logistics Manager
Onboarding Impact Consultancy
01.2019 - 12.2022
Personal Assistant/Logistics
Onboarding Impact Consultancy
01.2015 - 12.2018
Support Services
Onboarding Impact Consultancy
02.2009 - 12.2014
Bachelor of Science - Business Management
Imo State University